Privacy Policy

This privacy statement discloses the privacy practices for Norfolk Community Health and Care NHS Trust (NCH&C). It applies solely to this website. NCH&C is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information collection and use

By using this website you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy. If you register with the website, or if you fill in a form on the website, you may be asked to provide information about yourself (including your name and contact details).

Your personal information will be used for several general purposes, including: providing information that you have requested; handling your enquiries, personalising your experience on the website, providing access to some areas of the website, and keeping you up to date with services which may be relevant to you.

There are specific examples where visitors to this website may submit information on a voluntary basis. This may be as feedback, or as a request for information, and so on. Where this occurs it is deemed that the user has consented to the collection, processing and storage of that information for a specific purpose.

Under the Data Protection Act 1998, we have a duty to protect any information we collect from you. We will not pass on your details to any third party unless you give us permission to do so or we are required to by law. 

Cookies

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We do not make use of cookies to collect any private or personally identifiable information.

The technical platform of this website, does use cookies solely to aid the proper technical functioning of the website. The cookies used in this website do not collect or disclose any personal information about you as a visitor.

Cookie policy

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name

Purpose

More information

useTextOnly

This is used to store whether you are in textOnly mode or not.

Persistent for three months.

N/A

setString

This is used to store user preferences for viewing sites in textOnly mode e.g. font-size and colour.

Persistent for one month.

N/A

SitekitLogin

This is used to store the username and password for ‘remember my login’ feature when active.

Persistent for one month.

N/A

SKSession

This enables us to track the pages that a user visits while they navigate around the site.

N/A

AcceptCookies

This is used to store whether you have agreed to receive cookies.

Persistent for one year.

N/A

Google Analytics

 _utma
 _utmb
 _utmc
 _utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Server statistics

The server statistics are not designed to collect any individually identifiable information and the reports we receive are generally numerical and in graph format.

Alongside the server statistics our website collects information on: popular search terms used on the website, which we have access to in order to arrange our pages better; visitor path information, which we have access to for future design considerations; and download popularity, which we use to better organise our file libraries. 

Analytics

Like most websites, we make use of Google analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package.

External sites

Our website contains links to other sites. NCH&C is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy policy applies only to this website. 

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