Norwich Community Hospital

Bowthorpe Road, Norwich, Norfolk, NR2 3TU Tel:01603 776776


Norwich Community Hospital

Norwich Community Hospital is NCH&C's largest site and can be found in west Norwich, near to the city's outer ring-road.

The unit brings together a diverse mix of the Trust's wide range of expert staff, including nurses, therapists and support staff, as they deliver a vast range of clinical services to local patients.

The hospital's inpatient wards are housed within the modern Mulberry Unit. Here, expert staff on Beech Ward offer specialist stroke rehabilitation to patients, while colleagues on the Alder Ward offer general rehabilation to their patients.

The Mulberry Unit also boasts a therapy gym for patients to use as part of their care.

A site map can be found at the bottom of this page.

Tel: 01603 776776



Parking and visiting


This site is well served by public transport routes. There is also car parking available, including disabled spaces.

The hospital car park is Pay and Display.

Priority is given to patients attending appointments.

There is a charge for visitor/patient parking operated at Norwich Community Hospital. Blue Badge holders may park free of charge in designated bays only (these are located outside the main hospital building (Entrance B).

Parking is monitored via number plate recognition technology, with cameras situated at the entrances to the Car Parks on Bowthorpe Road.

There are currently three "Pay and Display" machines on the site. Two are situated in the main visitors' car park (accessed via Entrance A.) A further pay and display machine is located next to the family parking bays (accessed via Entrance B.)

To use the Pay & Display machine you will need to enter the full registration details of your vehicle to obtain a ticket which must be clearly displayed in your vehicle at all times during your stay on the site.

Payment of parking charges can also be made by phone up to midnight on the same day of your visit. If you wish to pay by phone please call 0141 404 0000.

Important information for blue badge holders
On parking please report to reception of the service you are visiting with your blue badge so that the details can be logged on the Trust’s parking database.

Failure to register your details with reception may result in a fine of up to £100

There is a designated area for motorcycles within the main car park (Entrance A). This facility is located at the front on the right hand side of the car park and can be used by both staff and visitors.

There is no charge for Motorcycle parking.

There are no designated cycle paths within Norwich Community Hospital. At present neither Bowthorpe Road nor Dereham Road have a designated cycle path.

There are bike racks available for patients and visitors, but these are not locked or sheltered.



For information on how to get to this healthcare unit, simply enter the postcode of where your journey will begin in the box below. This might be your home postcode. Then click 'Go'.

This will open the official Transport Direct website and show you exactly how to get here, whether you want to come by car, bus, train, or on foot.








This is located within the Main Hospital building and is open from 09:00AM – 04:00PM Monday to Friday selling a range of hot and cold drinks and snacks.

Vending Machines
There are vending machines located in the recption area of the main hospital building and Mulberry Unit at Norwich Community Hospital supplying hot and cold drinks as well as snacks.

There is free public wi-fi available in designated public areas and in the Mulberry Unit (Beeach and Alder Wards). Please ask reception staff for further information. 

Toilets and Baby Changing
The Hospital has toilets in all public areas, including disabled and baby changing facilities.

Information for Inpatients

Mulberry Unit: Beech Ward

Beech Ward, Mulberry Unit, Norwich Community Hospital, Bowthorpe Road, Norwich NR2 3TU

Beech Ward is a 24-bed stroke rehabilitation ward for patients who are on the Norfolk Stroke Pathway.

This ward is part of the Mulberry Unit, which can be found close to the hospital's main car park.

What to expect:

Stroke rehabilitation from a multidisciplinary team of occupational therapists, physiotherapists, speech and language therapists, psychologists and dieticians.

Referral criteria:

Adults (over 18) who are affected by a stroke are admitted to the service by a health professional via the Norfolk Stroke Pathway. 

T: 01603 272620. If you need to speak to a member of the team, please call after 11am when the ward is less busy.

Visiting times: Daily 11.30am-8pm

(Protected mealtimes are between 12.30-1.30pm and 5-6pm – please only visit during these hours if you’re helping or encouraging your relative or friend to eat).

Access and Facilities: Accessible for wheelchair users. Patients must bring outdoor clothing and toiletries.

Parking and Transport: 

This site is well served by public transport routes. There is also limited car parking available, including disabled spaces. The hospital car park is Pay and Display. Priority is given to patients attending appointments.

Please see ticket machines located in the car park for full tariff details. For more information, call 01603 776776.

We advise all of our patients to arrive at this unit with enough time to find a car parking space before their appointment is due to start.

Mulberry Unit: Alder Ward

T: 01603 272637

Alder Ward is a 24 bed rehabilitation ward for patients who are transferred out of the local acute hospital for rehabilitation or palliative care.

What to expect:
Nursing care
Occupational therapy is available for complex discharge planning and support (home visits can be provided in specific circumstances)
Speech and language therapy assessment and therapy
Physiotherapy assessment and planning
Dietician is available weekly, if required

For more information about how our multidisciplinary team will work you during your stay. please refer to the Alder Ward leaflet in the related documents section below.

Referral Criteria:
Adults 18+
To avoid admission to an acute hospital, End of Life/palliative care or for rehabilitation
Referral is via the Community Liaison Team

Visiting Hours: 3-4.30pm, 6-8pm
Please note, visiting outside of these hours is at the discretion of the Lead Nurse

This ward is part of the Mulberry Unit, which can be found close to the hospital's main car park

Accessible for wheelchair users

Patients must bring outdoor clothing and toiletries

No flowers allowed on the ward and gifts of dried food only, please do not bring any food items that are shellfish-based products and no foodstuffs that require heating

Outpatients Information

Department / Service



Related Pages

Related Documents

Related Documents

pdfNCH Map.pdf (0.15 MB)

Related Sites

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