Palliative Care (Specialist) Inpatient Service

Priscilla Bacon Lodge, Colman Hospital, Unthank Road, Norwich, Norfolk, NR2 2PJ

PBL Inpatients full


"We need places like this. I know this is the best place I could be. Just being here takes my pain away, even without medication, because the people and the care is so wonderful."

Priscilla Bacon Lodge (PBL) is a specialist inpatient service for people who have complex palliative care needs including physical, emotional, social and/or spiritual needs.

It is a short-stay unit which has been providing palliative care to local people for more than 25 years.

A patient is referred to PBL when their needs require support from a specialist multi-disciplinary palliative care team, and when this cannot be adequately provided in a person’s current place of care, or within their own home.

For example, patients can be admitted for inpatient care if they require:

•    Complex symptom management
•    Rehabilitation
•    Help with complex psych-social problems
•    End of life care

Specialist palliative care nurses and health care assistants provide intensive 24- hour care, which is supported by specialist palliative care doctors and a multi-disciplinary team who assess and review symptom control and goals daily.

Complimentary therapies are offered to patients and close relatives/carers as appropriate, including massage, aromatherapy, reiki and music therapy.

The usual visiting times are 10.30am-12noon and 3pm-8pm. However, relatives can stay longer (including overnight) at critical times at the discretion of the ward staff.

Have your say!
We actively encourage you and your family to be involved in our service. You can feedback to us about your care and give us you opinion about services being developed in the future (by attending meetings or participating in surveys).


The Priscilla Bacon Centre for Specialist Palliative Care Services

Colman Hospital, Unthank Road, Norwich, Norfolk, NR2 2PJ
Tel: 01603 255720
Opening Hours:
24 Hours a day, 7 days a week.

Visiting Times: 10:30am - 12noon and 3:00pm - 8:00pm.

Parking and Transport: Limited onsite parking is available. Accessible by public and community transport.

Access and Facilities: Main entrance well signposted and wheelchair accessible. Wheelchair accessible toilet.

Referral Information: 18 and over for end of life / palliative care. Referral by Health Professional only.

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