NCH&C celebrates Patient Safety


Tuesday 17 September is the first ever World Patient Safety Day. Organised by the World Health Organisation (WHO), its aim is to raise awareness of patient safety and to urge people to show their commitment to making healthcare safer -

Carolyn Fowler, Executive Director of Nursing and Quality at NCH&C said: “NCH&C is proud to be supporting the first World Patient Safety Day and promoting our commitment to making healthcare safer. Patient safety is at the forefront of what NCH&C does. Our record on patient safety is rated Good in the area of Safe by the CQC and we are striving for an Outstanding rating in this area.  In August 2019 95.9% of our patients received Harm Free Care. We will work hard to continue improving this and are dedicated to creating a culture at NCH&C where Patient Safety is everybody’s business.”

The number of incidents causing harm or otherwise reported by NCH&C and the number of formal complaints we received during 2018/19 were both below the national average for UK NHS community healthcare trusts. Our Friends and Family Test results returned above average positive responses with 98% extremely likely or likely to recommend our services.

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