Human Resources Assistant (HR)

Aaron Tillet

A typical HR Assistant role in Norfolk Community Health and Care will support a number of different aspects of the HR role including:

  • Monitoring mandatory training and induction attendance
  • Processing HR Service Support requests
  • Updating and maintaining staff records
  • Issuing honorary contracts and data input
  • Creating classes on internal system and enrolling staff onto training
  • Distributing pay slips and P45 forms
  • Providing policy guidance to staff
  • Creating weekly internal jobs bulletins
  • Arranging staff training sessions, including booking venues, trainers, and preparing relevant materials
  • Sending out Joining Instructions and setting up training rooms
  • Assisting with the input of training evaluation and creating surveys
  • Ordering equipment, resources and processing invoices
  • Attending and supporting induction training

Apprenticeship Framework

Level 2 and Level 3 Business Administration

Case Study: Aaron Tillett: Learning, Education and Development Apprentice HR Assistant

Role Profile: Supporting the internal provision of training, including preparing course materials, booking staff members on to courses and monitoring training attendance.

What were your reasons for applying?
To gain experience and build my office skills while learning more about all the different areas of HR.

What was your key learning/achievement?
Getting a permanent position with the Learning Education and Development Team.

What are your plans for the future?
To get as much experience as I can and to work my way up in HR by taking advantage of any opportunities offered.

What advice would you give others?
Ask your NVQ assessor to check that your work meets the necessary criteria before you submit it. I would also try different ways of fitting your NVQ work in to suit you, which could be putting in a couple of hours a week, or doing a day a month from home.

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