A typical Receptionist role in Norfolk Community Health and Care includes:

  • Providing administrative support
  • Creating and maintain reports and spreadsheets
  • Maintaining databases and data input
  • Ordering stationery and equipment
  • Completing and submitting staff absence forms
  • Managing the phones and take notes from calls
  • Processing, filing and distributing confidential reports and documents
  • Interacting with employees at different levels within the organisation
  • Producing letters and arranging diaries
  • Photocopying, scanning and filing


Apprenticeship Framework

Level 2 and 3 in Customer Service or Business Administration.

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