Latest guidance for patients and visitors 


Stay at home if you have coronavirus symptoms

Please do not attend your NCH&C appointment or come to any of our sites if you have coronavirus symptoms. Please stay indoors and avoid contact with others. You can call us to rearrange your appointment for when you are well enough to attend.

The national guidance is to stay at home (self-isolate) for seven days if you have the following symptoms:

a high temperature (above 37.8 degrees)
a new continuous cough

Our services are running as usual and you should continue to attend your appointment as normal and as appropriate if you are well enough and have not got a coronavirus symptoms.

The NHS and Public Health England are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


Visiting guidance for NCH&C community inpatient units

In line with the Government’s isolation rules announced on Monday 23 March, we have suspended visiting with immediate effect. To help reduce the spread of infection, we ask that you please stay at home.

Exceptional circumstances where one visitor – an immediate family member or carer – will be permitted to visit our wards are:

  • The patient you wish to visit is receiving end-of-life care
  • You are a parent or appropriate adult visiting your child

We know it is important for our patients to keep in contact with family and friends and will support them where possible to make use of other ways to stay in touch. We acknowledge this is a challenging time, and all of us at NCH&C thank you for playing your part in keeping our patients, staff and community safe.

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