Norfolk Community Health and Care NHS Trust (NCH&C), which operates inpatient units, specialist rehabilitation and respite services across Norfolk, has introduced a new service to help families keep in touch with loved ones. This has been set up in response to the coronavirus restrictions and social distancing guidance which means that visitors are not currently permitted on wards to help protect vulnerable patients and those caring for them from the virus.
The new service called #ThinkingOfYou will start from later today (Monday 4 May). Families will be able to fill in a form on www.norfolkcommunityhealthandcare.nhs.uk to send a message to a loved one currently at one of NCH&C’s inpatient units which includes: Pineheath ward, Kelling Hospital, Alder ward, Beech Ward, Priscilla Bacon Lodge, Pine Cottage, Caroline House, North Walsham Memorial Hospital, Swaffham Community Hospital, Foxley ward, Dereham Hospital, Ogden Court, Benjamin Court, Mill Lodge and Squirrels.
Carolyn Fowler, Director of Nursing and Quality, said: We understand how difficult it can be for patients and their loved ones in the current climate. With tighter visiting restrictions, having a family member in one of our inpatient units can be even more emotionally testing than usual.
“We hope the new #ThinkingOfYou service will help to make that vital connection when visiting in person isn’t possible.”
If you would like to send a message to someone currently in one of NCH&C’s inpatient units, please visit https://www.norfolkcommunityhealthandcare.nhs.uk/thinking-of-you and fill in the form which will include your loved one’s full name and date of birth and the ward they are on. Your letter will be printed and had delivered as soon as possible for your loved one to enjoy.