Giusy Angelini is an Assistant Manager in the Commercial Services team at Norfolk Community Health and Care NHS Trust. During the COVID-19 pandemic Giusy has been seconded to the trust’s Incident Control Centre, helping to manage the flow of information across the trust and support the trust’s centralised incident response.
“I’ve been redeployed into a different role with a different team and a new mindset. It’s a new type of approach to work as well and learn. The role has changed a lot over the last few months because things have developed and changed in ways you couldn’t really predict.”
Despite the pressures of working in a busy and fast-moving environment, the team around Giusy has found time to offer support and ensure that her time in the Control Centre has been a valuable learning experience.
“It’s a really fantastic team. Everyone is really supportive. People also wanted to share their experience with me so I learned really a lot.”
“I really am learning a lot and I am learning something that would usually take 6 months just concentrated in a few weeks. It was really important to me because I felt personally working in an environment where I was supported, I was able to gain confidence in doing something that wasn’t really my usual thing.”