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I would be most grateful if you would provide me, under the Freedom of Information Act, details with respect to the Trust below, details of which can be found below:NHS Trust: Norfolk Community Health and Care NHS Trust

1. Approximately how many medical devices/EBME devices does the trust own?

2. Approximately how many patient beds does the Trust have?

3. Does the trust subcontract the maintenance of medical/EBME devices to an outside provider(s) or does it maintain the devices using internal engineers?

3a. If an external provider(s) is used, what is the name of the company(s)?

3b. If an external provider(s) is used, what was the value of the contract when awarded?

3c. If an external provider(s) is used, what is the contract type – PPM/ Fully-Comprehensive / Ad-hoc support?

3d. If an external provider(s) is used, what is the contract renewal date(s)?

4. Please provide the name, email address of the role responsible for managing medical devices within the trust

5. If medical device maintenance is managed internally, how many clinical engineers are employed by the Trust?

6. What is the current % of assets ‘within service date’ – ie, the date by which a device must be serviced has not expired? (This will be a standard KPI)

Q1: can you advise if the trust uses plain or printed cable ties for their waste?, if the answer is no, would the trust consider using them , if the price is right for the trust?, also we would like to let the trust know we currently supply around 65% of the NHS, and within the next 18 months the cable ties will be fully biodegradable from SPK promotions, but currently we only use and supply nylon PA66, would this be of interest?

Q2: can you advise the size of cable tie , the colour , quantity per annum and print required?

Q3: can you advise if you are currently under contract if so when is the end date?

Q4: can you advise the person or departments contact details, who deals with these and orders them?

Q5: can you advise the price per thousand of these which the trust would like to pay to keep there consumable prices down , not what they pay already?

Q6: would the trust like to see samples from SPK promotions?, free of charge , if yes please advise a contact dept or person and a full postal address .

Q7: can we advise the trust that we currently can provide as many prints as possible(maybe for wards and departments to have their own ties )instead of just 1 generic print (ie the trust name ), and we have the facility and large storage to print ahead and store until delivery, so no lead times, is this of interest?

Q8: can we advise the trust we can supply references if needed from the many trusts we already supply , is this of interest?

Please ask the managers of your artificial limb services in your trust for this data, which they should easily be able to extract from their databases.

Q1 Do they have acess to an occupational therapist with skills to tach an amputee how to use a myoelectric hand?

Q2 How many amputees do they have who have consistently used a single axis myoelectric hand for the last 12 months?

Q3  How many unilateral knee amuptees, classified as A2 level mobility, born before 1/10/2004, who have attended the clinic or had a job done after 1/10/2020?

Q4  How many unilateral above or through knee amputees, classified as A2 level mobility, born before 1/10/2004, who have attended the clinic or had a job done after 1/10/2020?  

Under the Freedom of Information Act 2000, please provide me with the following information about incidents of sexual misconduct and sexual violence, including but not limited to sexual harassment, sexual abuse, sexual assault and rape, at the trust. (See after the question for clarification on these definitions.)

In order to assist you, I understand that some, if not all of this information should be recorded in the trust’s safety incident reporting system, (e.g. Datix, NRLS or similar) or it may be recorded by your HR team.

N.B. For each question, please provide the data for each of the following years, and the five-year total. Please use the attached spreadsheet to provide your answers:

2017-18 / 2018-19 / 2019-20 / 2020-21 / 2021-22

Total

If you only have information for some of the above years, please provide what you have and explain the gaps in your data.

Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:

System type – Accident & Emergency

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender
-
System type – Digital Dictation

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender
-
System type – Document Management

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender
-
System type – Scheduling

Supplier name -

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

· Support and Maintenance- e.g. switches, router, software etc

· Managed- If this includes services than just LAN.

1. Contract Type: Managed or Maintenance

2. Existing Supplier: Who is the current supplier?

3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier, please split the annual averages spent for each supplier.

4. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

5. Number of Sites: The number of sites, where equipment is supported by each contract.

6. Hardware Brand: What is the hardware brand of the LAN equipment?

7. Contract Description: Please provide me with a brief description of the overall contract.

8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.

9. Contract Expiry Date: When does the contract expire?

10. Contract Review Date: When will the organisation be planning to review the contract?

11. Responsible Officer: Contact details including name, job title, contact number and email address?

If the LAN maintenance is included in-house please include the following information:

1. Hardware Brand: What is the hardware brand of the LAN equipment?

2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

3. Number of Sites: Estimated/Actual number of sites the LAN covers.

4. Responsible Officer: Who within the organisation is responsible for LAN please provide me with contact details including name, job title, contact number and email address?

If the contract is managed by a 3rd party e.g. Can you please provide me with

1. Existing Supplier: Who is the current supplier?

2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

3. Number of Sites: Estimated/Actual number of sites the LAN covers.

4. Contract Type: Managed, Maintenance, Installation, Software

5. Hardware Brand: What is the hardware brand of the LAN equipment?

6. Contract Description: Please provide me with a brief description of the overall contract.

7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.

8. Contract Expiry Date: When does the contract expire?

9. Contract Review Date: When will the organisation be planning to review the contract?

10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

Please provide me with an annual breakdown of the total number successful clinical negligence claims made against the trust in the maternity sector and the total value of the damages paid out in the maternity sector, broken down at a site-level.

I am specifically requesting the information at a site-level, not at the trust-level. That means the data you provide should be broken down by individual sites - e.g. separate data for a hospital the trust manages, as well as a midwife-led unit.

Please indicate if a site is a midwife-led unit i.e. freestanding from a hospital.

Please provide this data for the latest five years for which it is available.

The data could be provided to me in the format of two tables, one for total number of claims and a second for the total value of damages. Each row would represent a site, and each column would be a year.

I am writing to you under the Freedom of Information Act 2000 to request information on the employment of prosthetic and orthotic professions within your Trust.

The professions considered within the prosthetic and orthotic professions are:

• Prosthetists
• Orthotists
• Prosthetics and orthotics apprentices
• Prosthetic/orthotic support workers (a support worker works with registered staff to deliver service user care, this is different to admin only roles)
• Prosthetic/orthotic technicians
• Prosthetics and orthotics technician apprentices

Q1. Can you please list the number of devices deployed by your organisation for the following: Desktop PC's, Laptops, Mobile Phones, Personal Digital Assistants (PDAs), Printers, Multi Functional Devices (MFDs), Tablets, Servers (Physical), Storage Devices (e.g. NAS, SAN etc), Networking Infrastructure, Security Infrastructure

Q2. Does your organisation have any plans for refreshing or replacing the above devices, if so, can you please provide the indicative or projected expenditure in the below format: Desktop PC's, Laptops, Mobile Phones, Personal Digital Assistants (PDAs), Printers, Multi Functional Devices (MFDs), Tablets, Servers (Physical), Storage Devices (e.g. NAS, SAN etc), Networking Infrastructure, Security Infrastructure

Q3. Does your organisation have any plans for developing, refreshing, or replacing IT or ICT software applications, if so, can you please provide the information in the below format. Application name, month/year

1. Please provide the name, email address and phone number for your Trust's Medical Device Trainer
2. Does your trust utilise e-learning for clinical application training for medical devices? (Remit of the Medical Device Trainer?)
3. Please provide the name, email address and phone number for your Trust's Learning and Development Manager
4. Within decontamination science, does the Trust utilise apprenticeships? (Remit of Learning and Development Manager)
5. Within medical engineering/clinical engineering/medical physics, does the Trust utilise apprenticeships? (Remit of Learning and Development Manager)
6. Does your Trust utilise a third party company for training medical engineering/clinical engineering/medical physics – i.e. the repair of medical devices? If so, what is the name of the third party?
7. Does your Trust utilise a third party company for training sterile services staff - operators/ technicians? If so, what is the name of the third party?
8. Does the Trust utilise the Salisbury framework for non apprenticeship training courses (Remit of Learning and Development Manager)
9. Regarding the sterilisation of surgical instruments and endoscopes, does the trust undertake this ‘in-house’ or outsource the requirement?

                9a. If outsourced, what company provides the service?

                9b. If managed in-house, how many people operate in the sterilisation department?

10. Please provide the name, email address and phone number for the person responsible for sterilisation of the Trust's medical devices

What steps you and your organisation will be taking to fulfil your ethical and legal obligations to ensure patient and  staff submission to Covid vaccination is given with free, voluntary, and fully informed consent

*Note this is inclusive of your patients and staff, not just patients. 

I would like to request the following details:

Q1. Procurement team email

Q2. Head of Procurement and contact details

Please enter 'No System Installed' or ‘No Department’ under supplier name if your trust does not use the system or have the department:

System type – PACS

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

System definitions:

Picture Archive and Communications System (PACs) – A picture archiving and communications system is used for diagnostic images.

Hard FM - (Electrical, mechanical, plumbing maintenance)

Who is the current provider of Hard Facilities Management across your estate? Or perhaps this is managed by an inhouse team? If an outsourced provider, when was this contract awarded and what length is the contract? Is an extension available? If an outsourced provider, when do you expect this contract to come back out to tender? If managed inhouse, is there an incumbent supplier supplying electrical products? If so, when does this contract expire? Lastly, what would the annual spend be on electrical products?

I am doing some research regarding quality assurance software systems, used by nursing teams for auditing and accreditation in your Trust. Examples of the audits would be - safeguarding audits, falls audits, weekly audits, and ward accreditation. I would be grateful if you could, under the Freedom of Information Legislation, provide the following information relating to the mentioned software:

1. What is the current supplier name? 2. What are the contract dates (start and termination date)? 3. Which procurement route/framework/DPS was used to purchase the system? 4. How many staff use the system? 5. How much was invested in the system?

I would like to know the following information for the last 10 years (01/04/2011 - 31/03/2022)

a) How much money was paid out by your Trust regarding claims brought in your maternity unit? per year

b) Out of the above claims (each year) how many related to 1) mothers dying 2) babies dying 3) still birth 4) babies born with brain damage or cerebral palsy

Q1. Who is the Head of Procurement responsible for approving agency usage for the Radiography Department at Norfolk Community Health and Care NHS Trust?

Q2. Who is responsible for agency usage (on and off framework) in the Radiography Department at all hospitals associated with the Trust?

Q3. Please can you provide the contact number and email address for the manager(s) in questions 1 & 2?

Q4. Have you used off framework agency staff between March 2021 - March 2022 in Radiography?

Q5. How much was your off framework agency spend for Radiography between August 2021 and August 2022?

1. Does your organisation use any applications or software to record Record of Processing Activity (ROPA)

If so, please state the product name(s) and version numbers(s) (if known)

2. Does your organisation use any applications or software to support preparation for, or maintenance of ISO 27001 and/or ISO 27701 compliance?

If so, please state the product name(s) and version numbers(s) (if known)

3. Does your organisation use any applications or software associated with data breach management?

If so, please state the product name(s) and version numbers(s) (if known)

4. Does your organisation use any applications or software for Policy Management?

If so, please state the product name(s) and version numbers(s) (if known)

5. Does your organisation use any eLearning for Data Protection and Security Awareness?

If so, please state the product name(s) and version numbers(s) (if known)

6. Does your organisation have any plans to explore the market regarding data privacy compliance tools? If so, please describe

7. Who is responsible for procuring ICT applications that support your organisation's Information Governance teams? A job-title & directorate will be sufficient

Can you under freedom of information act 2000 provide me with the following information:

1. Full structure of the department Managers/ Assistant Managers/ACCs/ Unqualified Coders/ Trainees etc? – copy of your management structure and job descriptions please.
2. How many WTE in each role? (if this is not articulated on your management structure)
3. What payment band each role is achieving? (if this is not articulated on your management structure)
4. If they are doing R&R (recruitment and retention premium under agenda for change),
   1. what percentage are they rewarding staff with
   2. is this rewarded on deadlines being achieved (i.e. aligned to performance)? (Yes / No answer)

1. How many inpatients, outpatient and waiting list patients in total is your trust currently responsible for? 2 What is the total number of letters you posted from January 2021 – December 2021? 3. Which Postal carrier(s) do you use ? Royal Mail Yes / No Whistl Yes / No UKMail Yes / No Other (please specify)  4. What percentage of your patient letters are sent: 1st Class What percentage of your patient letters are sent 2nd Class (or equivalent) :  5. Do you still use franking machines ? If Yes, Who is the manufacturer of your franking machines : Pitney Bowes Yes/No Quadient Yes/No Other (please specify) 6. Do you use Hybrid mail to send patient letters? If Yes, What percentage of your total postal volumes (question 2) are sent via hybrid mail ? What is the name of your hybrid mail supplier What framework did you use to procure hybrid mail? When was the contract signed?  What is the duration (Term) of the contract? 7 . Do you currently use a Patient portal or App for some or all of your patient communications? If Yes, Who is the supplier of your web portal or App technology When did you first implement your patient portal or App technology (Year/Month) How many patients have registered to use your patient portal or App  How many letters a year are currently being sent via your web portal or App  8. Do you currently use Email to communicate with your patients? If yes, Who supplies your email service  How many emails do you send to patients a year What is the cost of each email communication  9. Do you currently use SMS to communicate with your Patients If yes, Who supplies your SMS service How many SMS do you send to patients a year What is the cost of each SMS communication 10. Who has responsibility for digital transformation in your organisation Name  Email Address  11. Who is responsible for your post room (i.e. who is your post room manager) Name  Email Address 12. Who is the Director of IT in your organisation Name  Email Address 13. Who is the procurement manager responsible for print and post solutions in your organisation Name  Email Address 

This Freedom of Information Request refers to patients under a Long COVID Clinic only;

Please state the name of your Health Trust Please state how many Long COVID Clinics cover patients in your Health Trust, and please name them all.

How many Long COVID patients have had an initial consultation with a Long COVID Clinic in your Trust, and please break down how this was done a) By Phone or video call b) In person How many Long COVID patients went onto have a follow up appointment with a Long COVID Clinic in your Trust, and please break down how this was done. a) By Phone or video call b) In person For questions 3 & 4, If possible, please state if the initial appointment, then follow up appointment was by phone or in person and vice versa.

How many Long COVID patients were screened for blood clots or micro clots at a Long COVID Clinic within your Trust How many Long COVID Patients have died with a blood or micro clot since being under a Long COVID clinic within your Trust Of those who died were they identified as having a blood or micro clot?

Outbound Mail

1. Does the Trust currently print patient appointment letters and correspondence in house or is this outsourced to a supplier? 2. What volume of pages are printed by the trust each year (an average for a rolling 12 month period is fine)? 3. If the outbound mail/printing service is outsourced, who is the current contract with? 4. If outsourced, when is the current contract due for renewal? 5. What is your annual spend for patient appointment letters and correspondence? 6. Was the existing contract procured via a framework? If so, what framework was used for the procurement of the contract? 7. Please confirm the name or job role of the employee that is responsible for this contract within for your organisation.

Inbound Mail

8. Does the Trust have a centralised mailroom for all incoming post/mail? 9. If so, is this managed by Trust employees? 10. If not, who manages the incoming post/mail on behalf of the Trust and what is the annual cost of the contract? 11. What are the daily/weekly/monthly/annual volumes of incoming mail managed/received by the Trust? 12. When is the contract up for renewal? 13. Was the existing contract procured via a framework? If so, what framework was used for the procurement of the contract? 14. Please confirm the name or job role of the employee that is responsible for this contract within for your organisation.

1. What do you use to log FOIs – i.e. Excel, Datix, etc.?
2. Approximately how many FOI requests do you receive in a year?
3. How many members of staff do you have on your FOI team?

We would like to obtain the following data for the period 1st April 2017 until 31st March 2022:

1. Number and type of interventional radiology (IR) procedures performed by the radiology department (only) per each year in question (please see attached excel sheet).

2. Number of interventional radiologists currently in the unit.

3. Number of dedicated interventional Radiology nurses

4. What is the Consultant Interventional Radiology on call rota.

5. Are there interventional Radiology trainees in your units? If yes, how many?

6. Number of Interventional Radiology angiosuites

7. Is there a day case unit in your radiology department and if so, how many beds?

8. Number of beds in the trust.

I wish to submit a request for some of the organisation’s information around the internal plans and strategy documents around ICT.

The ICT documents I require are the most recent update (2022 onwards documents)

I wish to obtain the following documents:

1. ICT/IM&T/IS Strategy- The IT department strategy or plans, highlights their current and future objectives.

2. ICT Org Chart- A visual document that presents the structure of the IT department, please include name and job titles. If this cannot be sent, please work towards a structure with job titles.

3. ICT Annual or Business Plan- Like the ICT strategy but is more annually focused.

4. ICT Capital Programme/budget- A document that shows financials budget on current and future projects.

If some of these documents are not valid, please state when the 2022 onwards ICT documents are planned to be published.

Further question received on 16.08.2022, after response sent: Can you please confirm when the document will be updated?  The file reads as 2019 and I am looking for a 2022 document.

Trust response sent on 16.08.2022: The Strategy Plan is for the years 2019-2024, therefore covering 2022 as well.

Please could you answer the below questions in relation to the trusts off framework usage in financial year 2021-2022;

1) Which off framework agencies did the trust use for HCA and Nursing vacancies and what was the spend on these agencies?

2) What was the average charge for both HCA's and Nurses from off framework agencies?

3) How many HCA shifts were sent out to off framework agencies?

4) How many of these were filled?

5) How many Nursing shifts were sent out to off framework agencies? 6) How many of these were filled?

I am requesting the following information on the NHS discharge medicine service (DMS), which became a nationally commissioned service on 15 February 2021.

1. When did your trust begin referring patients through the NHS DMS?
2. How many patients has your trust referred to community pharmacies through the DMS between 15 February 2021 and 14 July 2022?
   1. How many patients has your trust discharged in total within this timeframe?
3. According to national guidance for operating the DMS, trusts are responsible for developing their own eligibility criteria for patients referred through the service that meet “local population needs” (see page 13). Please could you supply a copy of your trust’s eligibility criteria for referring patients through the DMS?

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

•Which software solution is used to manage your Premise Assurance Model (if any) and who is your current supplier?

If so,

•What is the start date and duration of the contract?

•Is there an extension clause in the contract and, if so, what is the duration?

•Has a decision been made yet on whether the contract will be extended or renewed?

•What is the annual value of the contract?

•How was the contract procured, e.g., framework/tender?

•Who is the senior officer (outside of procurement) responsible for the contract?

 1. Does the Authority Outsource its Customer Service Requirements / Helpline services which may include the provision of staff and / or the telephony used?

2. If yes which services are outsourced and how many staff deliver each of these services?

3. If yes, which company or companies are contracted to provide these services (if multiple please specify each supplier)?

4. What is the contract start and expiry date (if multiple contracts exist please specify for each)?

5. Is there an extension period within the contract? If yes, what is the period (if multiple contracts exist, please specify for each)?

6. What is the annual contract value (if it is a zero-value contract eg based on activity, what has been the average spend or budgeted amount and if multiple contracts exist, please specify for each)?

7. Is the authority partnering / working with any other Authorities / Partners on developing services which cover larger geographic areas (if yes, please specify service, location, and partners)?

8. Does the Authority have an efficiency target for this financial year 2022/23, if yes please specify % of overall budget and amount to save?

9. Does the Authority provide in-house or outsource Patient Transport Services (if outsourced please specify contract start / expiry dates inc contract extensions, provider name, annual contract value and number of staff to deliver the service, please split by back-office and direct staff)?

10. Is the Authority investing in Digital Solutions in 2022-23, for it's patients and are you working with any other partners to this effect (if yes, please specify nature of solution and partners name(s) (if any))?

11. What, if any, Digital Technologies would you like to see the Authority implement and/or adopt, if money was no barrier, to improve quality of service internally and externally?

12. What was the total number of patients the Authority treated (in all it's meanings) in: 2021 – 2022 / 2020 – 2021 / 2019 – 2020 / 2018 - 2019?

13. Who is responsible for Digital Transformation within your organisation (name, title, email address) and what is the budget for this in 2022-2023 and where know, in subsequent years eg part of a 5-year plan?

What IT system(s) do your diabetes clinicians and specialists use to manage the interactions with and care of diabetes patients, both within hospital and community settings?

What IT system(s) do your diabetes clinicians and specialists use to view the full GP-owned medical records of diabetes patients?

What IT system(s) or other methods do your diabetes clinicians and specialists use to update diabetes patients' GP-owned medical records?

1. Do you use external providers/3rd parties to manage any of your Staff Banks? If you have answered yes, please also provide answers to the following questions, otherwise please stipulate ‘N/A’

a. Who is the provider? If different providers are used for different staffing groups, please state all, and indicate which staffing group each is used for

b. When is the contract due to end? (per staffing group if applicable)

c. Was this contract awarded as a result of a tender process or via a direct award?

2. Do you use a third-party to provide Direct Engagement services to any staff group? If you have answered yes, please also provide answers to the following questions, otherwise please stipulate ‘N/A’

a. Who is your Direct Engagement provider? If different providers are used for different staffing groups, please state all, and indicate which staffing group they are used for

b. When is the contract due to end? (per staffing group if applicable)

c. Was this contract awarded as a result of a tender process or via a direct award? 

Please could you provide the following information in relation to the conditions or probably or suspected conditions in i-xiv) below? i) Pandas (Paediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections) ii) PANS (Paediatric Acute-onset Neuropsychiatric Syndrome) iii) Long COVID iv) immune mediated neuro behaviour conditions v) neuro psychiatric conditions vi) behavioural changes or altered behaviour vii) sudden onset tics viii) sudden onset ocd iv) sudden onset eating difficulties x) bodily distress disorder xi) autoimmune encephalitis with an idiopathic cause xii) idiopathic transverse myelitis xiii) immune dysregulation xiv) psychiatric disorder

1) Please can you provide any a) clinical guidance, b) policy, c) procedure d) diagnostic pathway e) treatment pathways f) management pathway g) the clinical classification ICD-11 code or the code which would have traditionally been used if there is an absence of code for each of the conditions i)-xiv) above in paediatric patients.

2a) Please could you also provide for each condition or probable/ suspected condition i)-xiv) above the number of paediatric patients presenting with these conditions for each year for the past 5 years? &

b) how many were referred for treatment c) how many referrals rejected d) how many referrals were accepted e) how many patients were referred to another service outside of the trust. Please could this be provided in a table format?

3) Please could you provide me with any minutes of meetings which decided how patients are treated following the British Paediatric Neurology Association Consensus Statement dated April 2021 and details of any changes in how the trust treated or diagnosed patients following this statement along with details of who made the decision to implement any changes

Clarification received 27.07.2022 that request relates to data for psychiatric disorder which has an organic cause.

Please could you provide data on the following:

Q1. Total amount of apprenticeship levy funds paid in to your apprenticeship service account from May 2017 to April 2022

Q2. Total amount of apprenticeship levy funds withdrawn from your apprenticeship service account and used for training and/or assessment from May 2017 to April 2022

Please could you provide the following information:

• Whether the Trust has a policy regarding the use of zero hours contracts
• The total number and percentage of employees employed on zero hours contracts

1) How do you purchase disinfectant and/or detergent wipes?

2) What is your monthly usage?

3) What price do you currently pay for the following packages? a. Small pack (around 50 wipes): b. Medium pack (around 100 wipes): c. Big pack (around 200 wipes): d. Canisters or Buckets (more than 300 wipes):

4) Do you have a preferred brand?

5) Do you have a preferred or suggested pack size?

6) Where in the hospital (departments / wards etc) will these be most used?

7) What are the key selection criteria for this product?

8) What are the biggest drivers for you in choosing this product?

9) Do you prefer plastic tabs on the flow wrap packs or sticky seal tabs? 

Please provide me with all documents and electronic communications relating to the rooftop and greenfield mobile mast site agreements that your trust may have entered into with any of the following organisations (Code Operators) since 28 December 2017. The information should include internal emails and minutes of discussions relating to the site agreements. a. EE Limited b. Hutchison 3G UK Limited c. Arqiva Services Limited d. On Tower UK Limited e. Cornerstone Telecommunications Infrastructure Limited (CTIL) f. Airwave Solutions Limited g. Vodafone Limited; and h. Telefonica O2 UK Limited Please provide the following information in respect of those agreements:

1. The number of agreements with any of the Code Operators that were renewals of existing agreements and the number of agreements relating to new sites.

2. In respect of those agreements which were renewals, the number of renewals completed before the contractual expiry of the existing agreement.

3. Where the agreements were renewals, the rent paid under the previous agreement and the consideration paid under the renewed agreement; and

4. Any legal costs incurred by the trust in dealing with these agreements and not paid by the Code Operators.

Several newspaper reports expose aggressive behaviour by mobile phone companies who are using a revision to the Electronic Communication Code 2017 to force down rental prices on telephone infrastructure sites. I would like to know whether this impacts your local authority as it does with others.

Please provide me with the following information:

• A list of all the staff networks at the trust
• Whether each network receives funding from the trust and, if so, how much (please express annually for the last three financial years)
• How much FTE equivalent staff time each network is entitled to. For example, a staff network may have a chair who’s entitled to spend 10% of their working hours devoted to the network (please express annually for the last three financial years)
• A list of events that each network has held in this financial year so far (April to the present day), including the title of the event, information on any guest speakers and the time of the event

I wish to submit a request to the organisation around their hosting contract(s) with 3^rd party providers.

The type of contract I wish to see is below:

1. Dedicated hosting- Managed environment

2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.

3. Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?

3. What is the annual contract value for each contract?

4. What type of cloud environment?

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.

8. What is the contract period in years? Please include whether the agreement has any extension periods?

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.

Please supply copies of the following information: 

1. The Trust's Transgender Inclusion Policy with reference to patients; and

2. The Trust's Equality Impact Assessment criteria with reference to patients; and

3. The date of the next Transgender Inclusion Policy review

Please could you provide us with the following details: 

Q1 Total spend on legal services in 2019/20, 2020/21 and 2021/22

Q2 The names of the law firms you bought services from over that period

Q3 A break down of the total spend by fees and settlement payments

Q4 The means of procurement - e.g. a direct award, competitive tender, framework (including which framework you used), etc

As of 1 June 2022, what is the current number of contracts held by your NHSTrust with Amazon[dot]com, Inc. and/or its subsidiaries?

What is the total value of those contracts in GBP?

What is the nature of the services provided under these contracts? 

Please provide these contracts.

I would like to know the total spend of the Trust on information technology between June 1st 2019 and June 1st 2022.

What proportion of that total spend was awarded to Amazon Web Services (AWS)?

What is the total value of those contracts with AWS (please provide the amount inGBP)?

What is the nature of the service provided by AWS under these contracts?  Please provide any documentation that pertains to the above questions.

Can you please provide me with the following:

• A list of all currently filled jobs at the Trust which include the term "Net Zero" in the title?
• The salary or salary band of each job which contains the term "Net Zero" in the title?

I would like to know the following:

1. How many doctors in the last 5 years have been placed under a formal Trust disciplinary process? If the full timeframe is not available, or data held for a different timeframe, please provide what is available.

2. How many doctors in the last 5 years have been referred to the General Medical Council? If the full timeframe is not available, or data held for a different timeframe, please provide what is available.

3. What proportion of these local disciplinaries and GMC referrals of doctors are made up of people of Black, Asian and Ethnic Minorities (BAME)? I am happy to receive raw numbers or a proportion of total referrals for each.

Please may you provide me with the following:

1. Copies of the reports into maternity care in your trust:

- The reports will be entitled ‘Maternity Quality and Safety Champions Report’ or ‘Maternity Safety Champion Report’ (or equivalent) and submitted by the Director of Midwifery (or equivalent)

- Please provide every report (whether submitted monthly or quarterly) since Jan 1 2020. If it is not possible to provide the information requested due to it exceeding the cost of compliance limits, please work back from the most recent report

If providing the above does not exceed the cost limits, could I also request the following:

2. For each calendar month within the below three time periods (a. - c.), please provide the number of avoidable term admissions into the neonatal unit. We understand you are required to collect this data under the 'ATAIN’ programme. Please also provide this data as a percentage of live births each month.

3. For each calendar month within the below three time periods (a. - c.), please provide the number of 'early resolution complaints' (or equivalent) made to your Trust about the maternity services. Of these complaints, please state the number which became 'formal care group complaints' (or equivalent).

The three time periods:

a. Jan 1 2020 - Dec 31 2020

b. Jan 1 2021 - Dec 31 2021

c. Jan 1 2022 - June 13 2022

1: Who is the head of procurement responsible for approving Biomedical Science/Pathology agency usage at Norfolk and Norwich University Hospitals NHS Foundation Trust?

2: Who are the managers responsible for agency approval for Pathology/Laboratory agency usage (on and off framework) for the following departments at all hospitals associated with the Trust: - Blood Sciences (Haematology, Biochemistry, and Blood Transfusion): - Infectious Sciences (Microbiology, Virology, Molecular, Serology, COVID): - Cellular Pathology

3: Please provide the contact numbers and email addresses in relation to question 1 and 2.

4: Have you used off-framework agency staff for Biomedical Science/Pathology between January 2021 and January 2022?

5: How much was your off-framework agency spend for each of the following departments between January 2021 and January 2022: (a) Blood Sciences (Haematology, Biochemistry and Blood Transfusion): (b) Infectious Sciences (Microbiology, Virology, Molecular, Serology, COVID): (c) Cellular Pathology

6: How many roles were filled by off-framework agency workers between January 2021 and January 2022 for each of the departments outlined in question 5?

7: How many unfilled roles did you have between January 2021 and January 2022 for each of the departments outlined in question 5?

Please can you send me the following contract information with regards to the organisation’s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support if all the information is still the same besides the contracts dates please send just the new contract dates. It would be much appreciated.

1.       Contract Type: Maintenance, Managed, shared (If so, please state orgs)

2.       Existing Supplier: If there is more than one supplier, please split each contract up individually.

3.       Annual Average Spend: The annual average spends for this contract and please provide the                      average spend over the past 3 years for each provider                       

4.       Hardware Brand: The primary hardware brand of the organisation’s telephone system.

5.       Number of telephone users:

6.       Contract Duration: please include any extension periods.

7.       Contract Expiry Date: Please provide me with the day/month/year.

8.       Contract Review Date: Please provide me with the day/month/year.

9.       Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP                  system. E.g., Contact Centre, Communication Manager.

10.   Telephone System Type: PBX, VOIP, Lync etc

11.   Contract Description: Please provide me with a brief description of the overall service provided                  under this contract.

12. Go to Market: How where these services procured, please provide me with either the tender notice            or the framework reference number. Please specify if procured through other routes.

13.   Contact Detail: Of the person from within the organisation responsible for each contract full Contact          details including full name, job title, direct contact number and direct email address.

If the service support area has more than one provider for telephone maintenance, then can you please split each contract up individually for each provider.  

If the contract is a managed service or is a contract that provides more than just telephone maintenance, please can you send me all the information specified above including the person from within the organisation responsible for that particular contract.

If the maintenance for telephone systems is maintained in-house, please can you provide me with:

1.       Number of telephone Users:

2.       Hardware Brand: The primary hardware brand of the organisation’s telephone system.

3.       Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g., Contact Centre, Communication Manager.

4.       Contact Detail: Of the person from with the organisation responsible for telephone

maintenance full Contact details including full name, job title, direct contact number and direct email address.

 Also, if the contract is due to expire, please provide me with the likely outcome of the expiring contract.

If this is a new contract or a new supplier, please can you provide me with a short list of suppliers that bid on this service/support contract?

1. How many primary care referrals from primary care (e.g. GP Practices) have you received for the period of 1 May 2021 – 30 April 2022?

2. How many of the primary care referrals from primary care (e.g. GP Practices) received in the period of 1 May 2021 – 30 April 2022 were rejected?

3. How many primary care referrals from primary care (e.g. GP Practices) have you received for the period of 1 May 2020 – 30 April 2021?

4. How many of the primary care referrals from primary care (e.g. GP Practices) received in the period of 1 May 2020 – 30 April 2021 were rejected?

Can you please forward responses to the questions below regarding your trust’s BI & Data Warehousing, E-rostering (staffing), Order Communications, Pathology, Pharmacy, and Scheduling systems?

Please enter 'No System Installed' under supplier name if your trust does not use the system:

System type – BI & Data Warehousing

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

-

System type – E-Rostering (staffing)

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

-

System type – Order Communications

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

-

System type - Pathology

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

-

System type – Pharmacy

Supplier name

System name -

Date installed -

Contract expiration -

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with? –

Total value of contract (£) –

Notes - e.g. we are currently out to tender

1. Do you use a mass notification system or emergency planning software for major incidents (within EPRR)? This also includes pager systems for notifying employees when a major incident occurs. If yes, please answer the following questions: a. What company provides the service? b. Please confirm the value of the initial project and value of annual support/maintenance services (in £)? c. When is the contract renewal date?

2. Who is the EPRR manager within the Trust?

3. Who is the Emergency Accountable Office within the Trust?

Please provide the following information via email;

1. Number of hospital social workers currently employed by your Trust (expressed as number of staff and as Full Time Equivalent, excluding vacancies)

2. Number of non-social work registered staff currently employed in hospital social work teams (care managers, assessment officers, assistant social workers etc) (expressed as number of staff and as Full Time Equivalent, excluding vacancies)

3. Number of vacancies for social workers and non-social work registered staff currently employed in hospital social work teams (expressed as number of posts and Full Time Equivalent)

4. Are these hospital social workers managed by a registered social worker?

5. Do these hospital social workers have an office base within an NHS hospital / other NHS premises?

6. If your Trust does not employ hospital social workers, please give the name of the body that does employ hospital social workers in your area. 'Hospital social workers' include employees registered with a social work regulator, who spend more than 50% of their working time facilitating hospital discharge or providing other social work services to inpatients of acute NHS services, excluding mental health. 'Non-social work registered staff' includes staff who provide a similar service to social workers, but who are not registered with a social work regulator. Please do not include any staff whose posts are funded by the NHS or other bodies, but whose contract of employment is with the local authority.

Under the Freedom of Information Act 2000 I would like to request the following information related to SIM card/mobile networks for Norfolk Community Health And Care Nhs Trust.

NOTE we do not require handset information.

1. How many mobile phone/devices do you have (this includes smartphone users, basic mobile phone users, data only users and any other device that requires a SIM card?
2. How many data only devices do you have which are using SIM Cards?
3. What is the yearly data usage for your data only SIMS?
4. What is the yearly data usage across all SIMS?
5. Which networks are you currently with?
6. What is the length of the contract and when are these contracts due to expire?
7. Who is the per responsible for administration of these contracts and what is their job title?

The information I am requesting is regarding the Software contracts that your organisation uses in the following areas: -

 1          Enterprise Resource Planning Software Solution (ERP):

 2          Primary Human Resources (HR) and Payroll Software Solution:

 3          Organisation primary corporate Finance and Procurement Software Solution

 4          Primary Reporting Software which compliments Finance and Procurement Solution

1.    Name of Supplier: Can you please provide the name of your software provider for each of your contracts?

2. The brand of the software: Can you please provide the actual name and version of the software. Please do not provide me with the supplier name again, it is the actual software name required.

3. Description of the contract: Can you please provide me with detailed information about this contract and where the solutions are based:  i.e. on premise, outsourced or cloud based. Please also provide detail of upgrades, patching, maintenance and support that is included within the terms of the contract or if they are contracted separately

Please list the software modules / applications included within these contracts and those supplied outside of these contracts.

In terms of developments or enhancements, are these available within contract or do they incur additional charges?

4. Number of Users/Licenses: What is the total number of user/licenses contracted for these solutions?  Please state if concurrent or actual user count applies

5. Initial / Implementation Costs: What were the initial / implementation costs of each solution?

6. Annual Spend: What is the average annual spend for each contract?

7. What is the total contract lifespan cost for each contract?

8. Contract Duration: What is the duration of each of the contracts.  Would you please include any available extensions within any of the contracts if appropriate?

9. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. MMM-YY.

10. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. MMM-YY.

11. Contract Review Date: What is the review date for renewal of this contract? Please include month and year of the review date for each contract. If this cannot be provided please provide estimates of when the contract is likely to be reviewed. MMM-YY.
12. Contact Details: Please provide details of the person within your organisation responsible for these particular software contracts (name, job title, email, contact number).

For your organisation please provide the following details around the number of pharmacists employed, their ethnicity and grading as per employment on 30.4.2022. 

Telephony System

1.    What is your current telephony system?

2.    How many users of the telephony system?

3.    When is the contract up for renewal?

4.    Are you considering Microsoft Teams Voice?

5.    The name of the person responsible for this contract? 

6.    The email address of the primary contact for this contract?

Mobile phones

1.    Who is your current mobile phone provider?

2.    How many mobile connections?

3.    When is the contract up for renewal?

4.    The name of the person responsible for this contract?

5.    The email address of the primary contact for this contract?

Procurement

1.    Do you procure through the Networks Services 2 framework?

2.    Do you Direct Award?

Please can you confirm the following:

• Does the Trust have a Decontamination Lead(s), and which site are they based?
  • Can you provide an email address for the above contact?
• Does the Trust have an Infection Control Lead(s), and which site are they based?
  • Can you provide an email address for the above contact?
  • Does the Trust hold a regular Decontamination Risk Assessment Group meeting, and when was the last one undertaken?
• Which other roles also attend the Decontamination Risk Assessment Group meeting?

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

·         Support and Maintenance- e.g. switches, router, software etc

·         Managed- If this includes services than just LAN.

1.       Contract Type: Managed or Maintenance

2.       Existing Supplier: Who is the current supplier?

3.       Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier, please split the annual averages spent for each supplier.

4.       Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

5.       Number of Sites: The number of sites, where equipment is supported by each contract.

6.       Hardware Brand: What is the hardware brand of the LAN equipment?

7.       Contract Description: Please provide me with a brief description of the overall contract.

8.       Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.

9.       Contract Expiry Date: When does the contract expire?

10.   Contract Review Date: When will the organisation be planning to review the contract?

11.   Responsible Officer: Contact details including name, job title, contact number and email address?

If the LAN maintenance is included in-house please include the following information:

1.    Hardware Brand: What is the hardware brand of the LAN equipment?

2.    Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

3.    Number of Sites: Estimated/Actual number of sites the LAN covers.

4.    Responsible Officer: Who within the organisation is responsible for LAN please provide me with contact details including name, job title, contact number and email address?

If the contract is managed by a 3rd party e.g. Can you please provide me with

1.       Existing Supplier: Who is the current supplier?

2.       Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

3.       Number of Sites: Estimated/Actual number of sites the LAN covers.

4.       Contract Type: Managed, Maintenance, Installation, Software

5.       Hardware Brand: What is the hardware brand of the LAN equipment?

6.       Contract Description: Please provide me with a brief description of the overall contract.

7.       Contract Duration: What is the duration of the contract and can you please also include any extensions this may include.

8.       Contract Expiry Date: When does the contract expire?

9.       Contract Review Date: When will the organisation be planning to review the contract?

10.   Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

I would like to request the following information related to the training carried out for your NHS Trust.

1: Amount spent each year on the internal and external training of staff members across all levels of seniority during the period 2018-19 and 2021-22

2: Number of staff members trained each year during the period 2018-19 and 2021-22

I would like to submit a request for some information from the organisation, in relation to their contract’s register.

The FULL contract register should display all the organisations existing/live contracts I would like the register to display the following columns/headings:

1. Contract Reference -Unique reference number associated with the contract.

2. Contract Title

3. Procurement Category –Please state the category name of the contract, I wish to know the category the contract is under.

4. Supplier Name

5. Spend (Total, Annual or contract value)

6. Contract’s Duration

7. Contract’s Extensions

8. Contract’s Start Date

9. Contract’s Expiry Date

10. Contract Description [Please provide me with as much detail as possible.]

11. Contact Owner (Person that manages the contract register)

12. CPV codes/Pro-Class

Contract Data/API Contact Details

1. Can you also provide me with contact details of the person responsible for the actual contract’s register or someone responsible for API? [Name, Job Title, Telephone, Email Address] At the very least provide me with their actual job title.

(Meaning of API “a set of functions and procedures that allow the creation of applications which access the features or data of an operating system, application, or other service.”)

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.

This is an information request relating to internal magazines at the Trust.

Please include the information for each of the following periods; 2019-20, 2020-21, 2021-22:

• Any expenditure on any internal magazine produced by the Trust. Please breakdown expenditure by year
• Copies of the magazine
• Any income received from the production of the magazine, for example through advertising

We are conducting a project which involves mapping heart failure services across the NHS and this request for information regarding the services provided by your organisation is an important part of this.

I would be grateful if you could please answer the following questions.

1. What is the name of your Heart Failure Service?

2. Population served by the Heart Failure Service?

3. What is the service setting?

a) Acute hospital

b) Community hospital

c) Integrated care

d) Primary care

4. Approximate case load of Heart Failure patients seen per week?

5. Number of follow ups in 2021/22?

6. Which populations do you provide the following services for and are you commissioned for these services?

a) Heart Failure with preserved ejection fraction (HFrEF)

b) Heart Failure with reduced ejection fraction (HFpEF)

7. Staff dedicated to Heart Failure:

a) Number of Heart Failure consultants (pa's)

b) Number of Heart Failure nurses (WTE)

c) Number of Heart Failure Pharmacists (WTE)

8. Which of these (a to g) does your NHS organisation have?

a) Access to open access ECHO

b) Access to Cardiac rehab?

c) HF Multi Disciplinary Team (MDT)

d) Cardiologist Non HF specialist

e) Cardiologist HF specialist

f) Cardiology Pharmacist

g) GPwER (previously called GPwSI)

9. Which of the following (h to n) service models do you provide?

h) Acute inpatient

i) HF outpatient

j) Hospital based ambulatory heart failure unit

k) Community based ambulatory heart failure unit

l) Home based service / care

m) Community based clinic

n) Heart Failure virtual ward

10. Do you believe that the current service specification adequately reflects the range and volume of activity your service provides? (Yes / No)

We are currently updating data on your Trust’s medical imaging equipment and spend. Can you please complete the fields below with what you currently hold?

A list of the current medical imaging equipment held by the Trust across all hospital sites, providing the following information:

Q1: What is the contract value for each imaging modality requested below:

a) Computed Tomography (CT)

b) Magnetic Resonance Imaging (MRI)

c) Ultrasound

d) Fluoroscopy

e) Mammography

f) Nuclear

g) Mobile X-ray

h) Static X-ray

Q2: A list of the current modalities held by the Trust across all hospital sites for each of the following:

a) Supplier name

b) Product name

c) Contract start date

d) Contract expiry date

e) Number of devices

f) Age of product

Example Response: 3 x Siemens Acuson SC2000, Initial cost £ 29,000, Contract start date 10/02/2022 Contract end date 10/02/2026, 6 years old

Q3: What percentage of your imaging equipment has an element of Artificial Intelligence?

Sip 

ISDN 

PSTN 

VOIP 

Analogue

Could you please provide the following information: 

1. Are you: 

a. an acute Trust 

b. a specialist centre / Trust  

c. a community Trust 

d. a mental health Trust  

e. other, please specify: 

2. In total how many beds do you have in your hospital(s)? 

3. How many staff by whole-time equivalent and headcount do you have in your hospital? 

4. The number of whole-time equivalent and headcount of substantive Chaplaincy Team members by faith/belief demographic

5. The number of bank / temporary / zero hours contract Chaplaincy staff by faith/belief demographic

6. The number of honorary Chaplaincy Team members by faith/belief demographic

7. Does the Trust have Trainee Chaplain / Entry Level Chaplain (Band 5) roles? 

 8. If so, how many of the Chaplaincy Team are at this level (whole-time equivalent, headcount and religion/belief)? 

9. If so, are the positions permanent or fixed term?  

10. What is the rationale for Trainee / Entry Level chaplains within your Trust? 

11. Over the last 3 years has the Chaplaincy Team: 

a. increased in size 

b. remained the same in size 

c. decreased in size 

If there is a change, please give the whole-time equivalent that has been reduced or increased. 

12. What steps or initiatives has the Chaplaincy Team taken to increase the diversity of service provision within your Trust? 

13. What spaces do you have for prayer, meditation or worship within your Trust? 

 1.(a) Who is the head of procurement at Norfolk Community Health and Care NHST responsible for approving Nursing agency usage? (b) Secondly, who is the temporary / flexible staffing lead responsible for the management of this service at Norfolk Community Health and Care NHST?

2. Please can you provide the contact number and email address in relation to both question 1 (a) and (b)

3. Have you used Off-framework nursing agency staff in the last 4 months at Norfolk Community Health and Care NHST?

4. How much was your Off-Framework agency spend for each of the following staff groups between December 2021 –March 2022 (a) Theatre Scrub/Recovery/ Anaesthetic nurse (b) Midwifery (c) Chemotherapy Nurse

5. Following the same breakdown of staff groups in Question 3, how many Off-framework shifts have been unfilled between December 2021 –March 2022?

We are researching the use of electronic patient records in the NHS for a feature, following on from the new targets for NHS digitisation announced by Sajid Javid in February.

Could you confirm whether your trust has an EPR currently, and if so the name of the EPR and company providing it? If your trust doesn’t have an EPR, can you provide details of whether the trust is currently procuring an EPR, or plans to procure, or does not yet plan to procure?

1) What rostering software provider do you use for the below staff groups and when does the contract expire? a. Nursing & Midwifery b. Doctors c. AHP’s d. Admin & Clerical workers e. Support Staff

2) Are you part of any regional collaborative banks, if so, who administers this and for which staff groups?

3) Do you use overseas recruitment, for which staff groups and through what agencies?

4) Do you use an organisation to support your Agency Management and if so which one?

5) Do you have a Master or Neutral vendor contract in place for the following staff groups Nursing & Midwifery, Doctors, AHP’s and Admin and clerical? a. If yes, please can you confirm the name of the supplier? b. Can you confirm the contract end dates? c. Does the Master or Neutral vendor contract include any other Trusts in addition to you?

6) Is your temporary staff bank in-house or outsourced for the staf f groups below: Please confirm contract end dates: a. Doctors b. Nursing and Midwifery c. AHP’s d. Admin & Clerical workers e. Support Staff

Please may you provide me with responses to the following:

1. Who is your current clinical waste / sharps container provider?

2. Do you have a contract with the sharps container provider and if so when does this contract end?

3. Can you provide your current annual spend on sharps containers?

4. Who is your current waste management provider for the disposal/collection of sharps & clinical waste and when does this contract end?

Please provide information for the 2020-21 and 2021-22 financial years on how much the organisation spent on communications, press relations, public relations, digital, social media and other such activities. Please include a full breakdown including:

• A list of your staff working in these fields including job titles and annual salaries. If you cannot provide an exact salary please provide a pay band
• Spending on social media advertising
• Spending on contractors or any other outside bodies hired for the purpose of these activities
• Spending on any software, for example media monitoring software, used for these purposes
• Spending on any subscriptions the organisation holds for these purposes, for example newspaper subscriptions

For all invoices where the payment date is greater than 30 days after the invoice date.

Invoice payment data for all trade suppliers, paid from April 1, 2017 – October 31, 2021 to include the following data fields:

• ·Supplier name
• ·Invoice date (date on invoice)
• ·Supplier invoice reference
• ·Invoice number (your system reference)
• ·Date invoice was paid
• ·Invoice gross value

Please provide the information as a mail attachment to the address listed below in electronic form in a CSV or TXT file, alternatively an excel format would be acceptable. The columns can be in any order providing they are headed / titled accordingly.

The purpose of these questions is to understand the variability of treatment within your trust and in context to the rest of the country.

Q1. Does your trust treat myelofibrosis? If not, which other trust do you refer these patients to?

Q2.

A) Please provide the total number of patients treated in the last 6 months (or the latest 6 months data you have available) for myelofibrosis (ICD10 code D47.4).

b) How many of these patients were above age 65?

Q3. How many myelofibrosis patients were treated in the past 6 months with Ruxolitinib?

Q4.

A) How many myelofibrosis (ICD10 code D47.4) patients has your trust diagnosed in the past 3 years?

b) Of these patients, how many were treated in the past 6 months (or the latest 6 months data you have available) with:

•Hydroxyurea

•Fedratinib

•Received No Treatment

Q5. Does your trust participate in any clinical trials for the treatment of myelofibrosis?  If so, can you please provide the name of each trial along with the number of patients taking part.

Please enter 'No System Installed' under supplier name if your trust does not use the system:

System type - EPR

Supplier name -

System name -

Date installed -

Contract expiration -

Total value of contract (£) –

Is this contract annually renewed? - Yes/No

Do you currently have plans to replace this system? - Yes/No

Procurement framework -

Other systems it integrates with?  -

Notes - e.g. we are currently out to tender

System definition:

Electronic Patient Record (EPR) – An electronic patient/health record is a digital version of a patient's paper chart.

The role of Director/Chief/Lead of AHPs:

Q1. Within your trust do you have a role that meets this requirement?

Q2. What is the job title?

I’m requesting the following information on employees with post-Covid syndrome at your trust.

1. How many employees at your trust have an ongoing absence from work owing to illness from COVID-19 that has been ongoing for 12 weeks or more as of 11 March 2022?
2. How many employees at your trust have had an absence from work owing to illness from COVID-19 that lasted for 12 weeks or more between 30 January 2020 and 11 March 2022?
3. How many RIDDOR reports has your trust submitted to HSE since 30 January 2020 relating to:
   1. accidents or incidents at work which have, or could have, led to the release or escape of coronavirus (SARS-CoV-2) (dangerous occurrences)?
   2. a person at work (a worker) having been diagnosed as having COVID-19 attributed to an occupational exposure to coronavirus (a case of disease)?
   3. the death of a worker as a result of occupational exposure to coronavirus (a work-related death due to exposure to a biological agent)?

Do you have a period policy for staff?

If you do, when was it implemented and what does it say?

If not, are you planning to implement one?

Do you provide any free sanitary products for staff? If yes, for which staff and where?

Are the needs of women who have health problems related to their periods (such as endometriosis) covered by any other policies?

What are you doing to ensure staff have the knowledge and support they need with any issues related to their menstrual cycle? 

This question relates to Doctors, Nurses, Allied Health Professionals or Health Scientists and Non-Medical, Non-Clinical Staff

Please provide agency spend for the staff group for the Financial Year 2021-22 (please specify your start and end date used) Financial Year indicating what percentage is on and off-framework (for example, “£4,650,000 – c80% framework / 20% off-framework”).

Please provide bank spend for the staff group  for Financial Year 2021-22 (please specify your start and end date used)

Please confirm which model you have in place for managing agency within the staff group: Email to preferred supplier List, a Master Vendor, a Neutral Vendor, or a Software cascade to a preferred supplier list

Please confirm what percentage of bookings over the last 6 months have been within the NHSI agency caps (an approximation based on NHSI data submissions is fine)

Please confirm which provider manages your direct engagement process, the fee for the service and the date on which this contract expires (no this is not relevant for Nursing)

Please confirm what percentage of bookings are processed with a VAT savings by your direct engagement (DE) provider (average for last 3 months –December, January and February)

Is your bank managed by an external bank provider (e.g., NHS Professionals, Bank Partners) or in-house? Please confirm who is the external bank provider and when the contract expires if relevant

Is your bank managed via software? If so, please confirm which software.

Is the Trust likely to undertake any procurement activity over the next 18 months related to provision or bank or agency services or software for the relevant staff group?

If you have a managed service, master vendor or neutral vendor in place for Agency medics/Agency doctors please confirm who this contract is with and the date on which this contract expires

If you have a managed service, master vendor or neutral vendor in place for Agency Nurses please confirm who this contract is with and the date on which this contract expires

1.What process/products do you use for disinfection/decontamination additional to a manual cleaning programme, for instance for a terminal clean or an outbreak?

2.Do you use Hydrogen Peroxide Vapour (HPV Fogging) or Ultraviolet (UVC) for decontamination?

3.What companies do you use and how many units do you have in operation for both HPV and UVC?

4.Is the equipment operated by NHS staff, or by an outsourced Contract Cleaning Company? If the latter, who is the contractor?

5.Were these systems purchased via a tender or mini competition?

6.Were these systems purchased through a framework agreement or direct sale?

7.Were these systems purchased outright, or via a lease rental package?

8.What were the costs of the systems when new?

9.Who is your current supplier and are you under contract?

10.What is the annual value of this contract, including consumables, extended warranties and maintenance agreements?

11.What is the start and end date of the contract?

12.Do you use a managed service in addition to your own operation?

13.Could you provide me with the contact details for the person/s responsible for the fields below?

• Infection Prevention and Control

• Estates & Facilities / Domestics

• Procurement

•Housekeeping

Please provide the current status.

Elis - Laundry contract

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management.

1.      Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.

2.      Lift service and maintenance – Service contract for lift service and maintenance.

3.      Food – Service contract that is focused around catering services.

4.      General waste services contracts – The organisation’s primary general waste service contract.

5.      Laundry services where clothes and linen can be washed and ironed.

Contract profile questionnaire for each type of contract:

1.      Supplier/Provider of the services

2.      Total Annual Spend – The spend should only relate to each of the service contracts listed above.

3.      A description of the services provided under this contract please includes information if other services are included under the same contract.

4.      The number of sites the contract covers

5.      The start date of the contract

6.      The end date of the contract

7.      The duration of the contract, please include information on any extensions period.

8.      Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

We are currently updating data on your Trust’s medical imaging equipment and spend. Can you please complete the fields below with what you currently hold?

A list of the current medical imaging equipment held by the Trust across all hospital sites, providing the following information:

Q1: What is your overall spend on medical imaging products and services for the current year?

Q2: How much do you spend on each modality requested below for the current year:

a)Computed Tomography (CT)

b)Magnetic Resonance Imaging (MRI)

c)Ultrasound

d)Fluoroscopy

e)Mammography

f)Nuclear

g)Mobile X-ray

h)Static X-ray

Q3: A list of the current equipment held by the Trust across all hospital sites for each of the following:

a)Supplier

b)Product

c)Contract start date

d)Contract expiry date

e)Number of devices

f)Age of product

Example Response: 3 x Siemens Acuson SC2000, Initial cost £ 29,000, Contract start date 10/02/2022 Contract end date 10/02/2026, 6 years old

Q4: Annual cost of maintenance of equipment

Q5: What percentage of your imaging equipment has an element of Artificial Intelligence?

Definitions:

1. Computed Tomography (CT) - is a medical imaging technique that uses computer-processed combinations of multiple X-ray measurements taken from different angles to produce images of a body, allowing the user to see inside the body without cutting. They are used within Medical Physics and Radiology departments.

2. Magnetic Resonance Imaging (MRI) - is a medical imaging technique used in radiology to form pictures of the anatomy and the physiological processes of the body. They are used in Medical Physics and Radiology departments.

3. Ultrasound – is an imaging method that uses high-frequency sound waves to produce images of structures within the body. Ultrasound machines are used in various departments such as Radiology, Renal, Urology, Vascular, Clinical Science and Medical Physics.

4. Fluoroscopy - is an imaging technique that uses X-rays to obtain real-time moving images of the interior of an object. These products are used in Radiology departments.

5. Mammography – is a screening system used to detect and diagnose breast cancer by taking an X-ray of the breast. These products are used by Radiology and Breast Imaging professionals.

6. Nuclear - is a specialised area of radiology that uses very small amounts of radioactive materials, or radiopharmaceuticals, to examine organ function and structure. These products are used in Medical Physics and Radiology departments.

7. Mobile X-ray - these units are used for radiographic imaging of patients who cannot be moved to the radiology department and who are in areas, such as intensive and critical care units or operating and emergency rooms, that lack standard, fixed radiographic equipment. Medical applications can include general radiography and orthopaedic, paediatric, skeletal, and abdominal imaging. They are usually used by Surgeons and Medical Physics and Radiology professionals.

8. Static X-ray - is used for taking standard x-rays. These products are used in Medical Physics and Radiology departments.

I am writing to request you to provide the information below as per The Freedom of Information Act 2000 on The number of reports registered to this Trust in each calendar year between 2015 - 2021 of physical violence and/or verbal abuse committed by patients or members of the public within this Trust’s premises against individuals employed at this Trust. In particular, I am requesting Number of reports of physical violence in the calendar year 2015: Number of reports of physical violence in the calendar year 2016: Number of reports of physical violence in the calendar year 2017: Number of reports of physical violence in the calendar year 2018: Number of reports of physical violence in the calendar year 2019: Number of reports of physical violence in the calendar year 2020: Number of reports of physica l violence in the calendar year 2021: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2015: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2016: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2017: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2018: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2019: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2020: Number of reports of verbal abuse (that did not entail physical violence) in the calendar year 2021: I am also requesting:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2015:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2016:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2017:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2018:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2019:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2020:

The number of Full Time Equivalent staff employed at this Trust in the calendar year 2021

Q1. How many British Muslim employees have you recruited?  Please provide figures for every year since 2010.

Q2. What is the average length of service?

Q3. How many British Muslims have you employed in communications/media roles since 2010?

To understand the supply of Level 1a resources at your centre, please would you be kind enough to answer the following questions: 

1. How many Level 1a patients are admitted/referred to your centre?  Please provide the yearly figures (number of patients) from the financial years ended 2019, 2020 and 2021

2. What provisions are available at your centre, in terms of number of beds, equipment and staff?

3. What is the average waiting time for patients to get an admission at your facility?

Please provide a copy of your organisations Risk Management Strategy

Please provide a copy of your organisations Risk Management Policy if this is a separate document to the Strategy

Please provide your organisations Risk Appetite Statement Please provide your organisations approach to risk tolerance

Please provide the minutes and any associated papers from the last meeting where your Board of Directors reviewed the Trust’s risk appetite statement and setting the risk tolerance levels within the organisation

Please provide a copy of your organisations latest Corporate Risk Register Report

Please provide a copy of your organisations latest Board Assurance Framework

Please provide a copy of your latest Risk Management Internal Audit report Please confirm how your organisation records risk – do you use a system, if so which system e.g. in house, Ulysses, Datix, Radar etc, or do you use excel spreadsheets?

Please provide the risk management role structure within your organisation including the Banding of these roles

Under Freedom of information, please can you supply the following:

- How many members of the public, and your staff, have been given Covid-19 mRNA vaccinations to date?

- Have these injections been given to any children, if so how many?

As part of the legally required process of Informed Consent, before giving these injections:

- Were people routinely informed of the individual risk that Covid-19 posed to them, for their particular age group?

- Were people routinely informed that these vaccines are still part of an ongoing trial until 2023?

- Were people routinely informed that these vaccines were authorised for emergency use only?

- Were people routinely informed that these mRNA vaccines have never before been used on human beings?

- Were people routinely informed that the vaccine manufacturers currently all have immunity from liability for any adverse events and death?

- Were people routinely informed there is no medium to long term safety data for these vaccines?

- Were people routinely informed there is no data on how these vaccines affect fertility or the reproductive system?

- Were people routinely informed they can still catch and spread Covid-19 after vaccination?

- Were people routinely informed of the constituent components / ingredients of the vaccines they received?

- Were people routinely made aware of the Yellow Card data for these vaccines, which shows a very disturbing number of serious injuries and deaths compared to all other vaccines?

- Exactly what other Informed Consent, if any, was given/obtained, relating to the risks and benefits of these vaccines?

Under the Freedom of Information Act of 2000, please can you provide me with the following information:    

Acute management of Venous thromboembolism: 

1. Confirm whether the Trust routinely prescribes direct oral anticoagulants (DOACs) in preference to low molecular weight heparin (LMWH) and warfarin for the management of standard acute venous thromboembolism (VTE)?
2. Please provide a copy of the Trusts’ management policy on management of acute venous thromboembolism (VTE).
3. Does the Trust provide all patients with an unprovoked VTE a medical opinion from a thrombosis physician?
4. Does the Trust definition of an ‘unprovoked VTE’ include women using the combined oral contraceptive pill or hormone replacement therapy (HRT)?
5. Do investigations after an unprovoked VTE follow NICE guidance?
6. Per week, how many clinics are devoted to seeing patients with VTE in the Trust?
7. How many full-time equivalents are employed by the Trust to provide thromboprophylaxis and care of thrombosis patients from?
8. Nursing
9. Pharmacists
10. Medical

• Does the Trust routinely meet the 95% VTE Risk Assessment level required by NHS England?

1. Please provide the monthly percentage (admissions numbers/VTE risk assessments carried out) for VTE risk assessments carried across the Trust between 1^st October 2021 – 31 December  2022.
2. Does the Trust have dedicated funding for a team  ensuring VTE prevention occurs?
3. Please provide a copy of the Trust’s thromboprophylaxis protocols used to treat in-patients with COVID-19 pneumonia.

Psychological care

1. Do VTE patients within the Trust have access to clinical psychological support?
2. How many sessions per week are provided by the Trust for VTE clinical psychological support?

Cancer-associated VTE

1. Does the Trust have a dedicated clinical lead for cancer associated thrombosis (CAT)?
2. Does a protocol exist for managing VTE in those with cancer?
3. Please provide a copy of the Trusts’ protocol for managing VTE in those with cancer. 

VTE prevention and management in the community

1. Please provide copies of VTE care pathways developed to support community clinicians with regards to:

(i)                 Anticoagulation medication changes

(ii)                Anticoagulation dosing.

1. Does the Trust have specific VTE guidance for:

(i)                 System wide protocols?

(ii)                E-consultation facilities?

(iii)              On call clinician to discuss problems and seek advice from?

1. Please provide copies of the Trust’s protocol documents for VTE prevention and management in

(i)                 System wide protocols

(ii)                E-consultation facilities

(iii)              On call clinician to discuss problems and seek advice from

1. Please provide the number of allegations reported within your trust, clinical commissioning group or other care setting as defined,  of

a) Rape

b) Sexual assault

c) Sexual harassment

d) Sexual misconduct

2. Please advise the location of these offences and or alleged offences broken down by location  Mental Health Unit, Hospital, Other Hospital Setting to be clearly defined.

3. Please provide this data for the last three years, 2019, 2020, 2021 and 2022 to date.

4. Please provide a month by month  and location

5. Please identify if these allegations are

A On Staff carried out by a staff Member

B On Staff carried out by a patient or visitor

C By Staff on a Patient

D by Staff on a visitor

E On Staff carried out by a visitor

6. For each of these allegations please advise if a suspect was identified and or arrested

7. If a suspect was identified and the suspect was identified as a member or staff or a contractor to the trust, CCG or group. What was the outcome?  Was the suspect subsequently arrested, charged or convicted?  Was the suspect subsequently investigated,suspended or dismissed from the Trust.

Please could you confirm which, if any, of the following does your organisation hold more than 50 user licences:

Salesforce

Pardot

Tableau

Mulesoft

Slack

Ncino

Vlocity

1. How many agreements with medical staff has your trust entered into under the following sections of the law in the past five years?

Section 147(3) of the Equality Act 2010

Section 203 (3) Employment Rights Act 1996

Section 11A Employment Rights Act 1996

2. How many COT-3 agreements have been entered into?

3. Please provide the total amount paid out in total by the trust for those agreements.

Contract 1 - contact centre/call centre contracts

Please send me the following information for each provider:

1.       Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.

2.       Annual Average Spend: the annual average (over 3 years) spends for each supplier

3.       Contract Expiry: the date of when the contract expires.

4.       Contract Review: the date of when the contract will be reviewed.

5.       Contract Description: a brief description of the services provided of the overall contract.

6.       Contact Details: The person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address.

7.       Number of Agents; please provide me with the total number of contact centre agents.

8.       Number of Sites; please can you provide me with the number of sites the contact centre covers.

9.       Manufacturer of the contact centre: Who is the manufacturer of the contact centre system that you operate?

10.   Busy Periods: Please state the month(s) which the contact centre is at its highest/busiest during the year. This can be based upon the number of calls. Your provider may be able to tell you quicker. E.g., JAN-MAR, APR, JUNE.

11.   Do you use Microsoft Exchange 2003 as your email server? If not, then which product do you use?

12.   Number of email users: Approximate number of email users across the organisations.

Please add any further comments attached to this contract if there are any changes coming to the organisation with regards to contact centres.

The second part of my request relates to the use inbound network services contracts which could relate to one of the following:

1.       0800, 0845, 0870, 0844, 0300 number

2.       Routing of calls

3.       Caller Identifier

4.       Caller Profile- linking caller details with caller records

5.       Interactive voice response (IVR)

For contract relating to the above please can you provide me with?

1.       Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.

2.       Annual Average Spend: the annual average (over 3 years) spends for each supplier

3.       Contract Expiry: the date of when the contract expires.

4.       Contract Review: the date of when the contract will be reviewed.

5.       Contract Description: a brief description of the services provided of the overall contract.

6.       Contact Details: The person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address.

 Q1.) For each of the past five years please state the number of complaints reported by members of staff (including locums, agency workers or casual staff) against other members of staff received of: 2016 2017 2018 2019 2021 Sexual Misconduct Sexual Harassment Sexual Assault Rape Allegation

Q2.) By year for each of the complaints recorded above can you state the outcome following each allegation: a) Complaint withdrawn b) Insufficient evidence to make a finding of fact. c) Perpetrator cautioned – or similar note made on their employment file d) Disciplinary action e) Sacked

Q3.) By year can you state in each category in the table how many of the complaints were referred to the police?

Q4.) By year, please state the number of settlement/compromise agreements which contain non-disclosure clauses your organisation made with current or former staff which involve or relate to sexual misconduct, sexual harassment, sexual assault, rape. For each of these, please state the number and financial value of the settlements. 

We are currently updating data on your Trust's printing devices (infrastructure hardware) and would appreciate your help. Can you please complete the fields below with what you currently hold?

Standard Printers

Number of printers:

Main supplier:

Contract end date:

Annual spend £'s 2020-21:

-

MFD Printers

Number of printers:

Main supplier:

Contract end date:

Annual spend £'s 2020-21:

Definitions

MFD printers - A Multi-Function Device (MFD) is a machine that can print, copy and scan. These devices have faster print speeds and allow additional functionality such as scan to email. Secure print and follow-me printing are two of the key features of the new devices.

Could you please provide me with the information how many plastic laminating pouches/sleeves were purchased in: 

2019, 2020, 2021

Thank you for your assistance in this, these numbers will help to be able to identify opportunities towards net zero.  Also any chance you can provide who is responsible for the purchases of these items, or how much they cost for the Trust?

1. How much funding did the Trust receive in total for the education of undergraduate medical students in the most recent financial year?

• Please specify how much of this funding was from the Higher Education England medical undergraduate tariff (previously known as the Service Increment for Teaching or SIFT), and how much was from any other sources, if applicable.

2. How many medical students were placed in the Trust during the most recent financial year?

• Please specify how many student ‘places’ the Trust hosted at any one time in the most recent year, as well as how many students hosted over the year in total. (e.g. the Trust may host 10 students at a time for one placement rotation, and after 8 placement rotations has hosted a total of 80 students over the course of the year.)
• Please specify which medical schools you hosted students from, and how many students from each medical school were hosted

3. How much of the funding your Trust receives for hosting undergraduate medical students was ringfenced to be spent specifically on the education of medical undergraduates in the most recent financial year?

4. How much money did the Trust spend on undergraduate medical education in the most recent financial year? Please include the following:

• How much was spent on staff with a specific undergraduate teaching role, such as Clinical Teaching Fellows (CTFs)?
• How many staff with a specific undergraduate teaching role (e.g. CTFs) were employed?
• If there are CTFs employed by the Trust, how many hours of protected teaching time are they allocated per week as part of their role?
• How much was spent on administrative staff employed specifically to support undergraduate teaching activities?
• How many administrative staff were employed specifically to support undergraduate teaching activities?

5. If the Trust has made notable expenditures on medical undergraduate education in the most recent financial year that have not been listed in response to question 4, please provide this information.

Q1. Please could you kindly send via email, pdf copies of your annual reports for each financial year from 2012/13.

Q2. Please could you also provide the number of Board voting members including Executive and Non-Executive Directors, Chief Executive Officers, Chairs and Lay Members for each of the categories as listed below for each financial year (April - Mar) from 2012/13. Male / Female White / BAME, Mixed ethnicity, Other ethnicity Has a disability or impairment / Does not Year 2012/13, 2013/14, 2014/15,2015/16, 2016/17, 2017/18, 2018/19, 2019/20, 2020/21, 2021/22 (to date)

1) How many agency nursing shifts have your Trust used SNG or Thornbury Nursing Services for between 1st December 2021 and 10th February 2022

 2) Please provide a breakdown of the amount of shifts per ward or department where SNG or Thornbury Nursing Services were used between 1st December 2021 and 10th February 2022

3) How many agency nursing shifts have your Trust used Nutrix , MED GEN, Greenstaff for between 1st December 2021 and 10th February 2022?  

4)  Please provide a breakdown of the amount of shifts per ward or department where Nutrix, or Greenstaff were used between 1st December 2021 and 10th February 2022

 5) Please name any other OFF CONTRACT SUPPLIERS who have been utilised by the Trust between 1st December 2021 and 10th February 2022 

6) If for any reason you are unable to supply data up until 10th February please provide the data until 31st January 2022

Please provide the total amount claimed by your Trust in Emergency Government Covid funding grants that went to private facilities management companies between Jan 2020 - Jan 2022. 

If available - please provide an expense type breakdown of this spending: 

E.G: Total amount given to FM Contract supplier: 
PPE
Vaccines
Additional Pandemic Staffing Costs

I am writing to request information under the Freedom of Information Act regarding your organisation's Private Patient Third Party Involvement. Please can you complete the below questions.

1.    Does the organisation receive private patient income from third parties? For example for delivery of private patient services, for renting of space, through a commercial agreement etc.

2.    If yes, please state the name/names of the third parties? For examples HCA, BUPA, Spire Healthcare

3.    What category of income does the organisation receive from the third party, please put a "x" next to the options that apply below:

Joint Venture (a commercial arrangement between two or more participants)

Rental of estates or hospital space

A Profit Share Agreement (an agreement between two or more entities who pool resources and agree to split earnings by sharing profit on a pre-agreed ratio)

Payment by Activity (is a form of financing that makes payments contingent on results for example number of patients treated, number of procedures completed)

Other (please state)

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP etc) 

1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

2.Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

3.Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

4.Telephony/Voice Services - Type of Lines - Please can you split the type of lines per each supplier? PSTN, Analogue, SIP, ISDN, VOIP

5.Telephony/Voice Services Number of Lines / Channels / SIP Trunks- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN

Contract 2 - Incoming and Outgoing of call services.

6.Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?

7.Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.

8.Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.

 9.Minute’s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

10.Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 

Contract 3 - The organisation's broadband provider.

11.Broadband Provider- Supplier’s name if there is not information available, please can you provide further insight into why?

12.Broadband Renewal Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

13.Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.

14. WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?

15.WAN Contract Renewal Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

16.Contract Description: Please can you provide me with a brief description for each contract

17.The number of sites: Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

19.For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

20.Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.

How many RGN and HCA shifts have been filled using an “Off Framework” Agency between November 1st 2021 and January 31st 2022

Which “Off Framework” Nursing agencies have been used by the Trust between November 1st 2021 and January 31st 2022

Breakdown of shifts filled by each individual “Off Framework” Nursing Agencies between November 1st 2021 and January 31st 2022

Total Cost for each “Off Framework” Nursing Agency between November 1st 2021 and January 31st 2022

I am writing to request the following from your NHS trust under the Freedom of Information Act 2000: Please provide figures per month for the calendar years 2019, 2020, 2021 and 2022 so far.

Please also break the data down by department, gender, age bracket, and ethnic group.

Number of staff seeking treatment from mental health services / on mental health waiting lists

Number of staff off sick with a) depression/anxiety, b) PTSD/trauma symptoms, and c) burnout/exhaustion Longest staff sickness absence for mental health reasons (specifying reason) Number of staff leaving trust, citing reason as a) depression/anxiety, b) PTSD/trauma symptoms, and c) burnout/exhaustion

Response (1) 

Response (2)

Please may you provide me with figures on the following:

As of 3 February 2022, how many staff members in your trust were defined as ‘health and social care workers who have face-to-face contact with service users’?

As of 3 February 2022, how many of those staff members had not received any Covid vaccination?

How many are medically exempt?

I would be grateful if you could provide me under the Freedom of Information Act, details in respect to the contracts below.

Retail Catering Services / Patient feeding services

1.The name and contact details for the Chief Executive?

2.The name and contact details for the Director of Finance?

3.The name and contact details for the Director of Estates and Facilities?

4.The name and contact details of the Procurement Director?

Retail Catering

5.The name(s) of the company(ies) who currently provides retail catering at the hospital?

6.Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?

7.How many of each type of outlet are there e.g. coffee shop, restaurant etc

8.When does the contract expire?

9.What is the average sales turnover per annum for all the outlets combined?

Patient Feeding

10.Who provides patient feeding within the hospital?

11.If this is run in house is the trust willing to consider outsourcing?

12.If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?

13.When does the contract expire?

14.What is the annual turnover per annum for patient feeding?

Additional Questions

15.How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building?

16.How many staff work in each hospital?

17.Do you use a framework for catering? If so, which framework do you use?

Response 

I am writing to you under the Freedom of Information Act 2000 to request the following information. Please may you provide me with the following details:

1. What was the total number of allegations or attempted clinical negligence claims related to cerebral palsy against your trust per annum in 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012 and 2011? Please provide the data broken down by year.

2. What was the total number of successful clinical negligence claims related to cerebral palsy against your trust in 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012 and 2011? Please provide the data broken down by year.

3. What was the total sum paid out in successful and settled clinical negligence claims related to cerebral palsy in 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012 and 2011?

Please provide the data broken down by year. 

02.02.2022

Having reviewed your website and policies, I am unable to obtain the relevant documents, which is why I have made this request. I would like to know which documents are used for the review and approval of new medical devices within your NHS Trust/entity.

The exact naming of the documents may differ, but the context is the same, so we ask for judgement to be used, and please let us know if you require further clarification.

1.Could you please provide a copy of the Trusts/entity“New Medical Device policy?”

2.Could you please provide a copy of the Trusts/entity“Medical Devices and Procurement Review Group policy?”

3.Could you please provide a copy of the Trusts/entity“Business case template for new medical devices or technology” for new medical/diagnostic device approval?

4.Could you please provide a list of all approved medical devices in your Trusts/entity? Excel format, word or PDF is fine.

5.Could you please provide a copy of the policy which supports “medical devices on trial requirements”.

6.Could you please provide the policy for including a new pathology test within the Trusts/entity?

7.Could you please provide the policy for the “New medical Product Selection Group”

8.Could you please confirm how often new medical device review meetings take place?

9.Could you please provide me the name of the staff member responsible for finances of new medical devices and their email address.

10.Could you please provide me the name of the staff member responsible for procurement of new medical devices and their email address.

11.Lastly, could you please supply a copy of the last 3 ‘New Medical Device meeting’ minutes and also the location of where they are published on your website?

Response (1)

Response (2)

Response (3)

Response (4)

1. I should be grateful if you would be able to confirm to what extent your hospice takes in to account patients' Advanced Decisions?

2. Is terminal sedation an option in your hospice and if so is priority given to the assessment of pain or distress by the patients, or if unable to communicate, by relatives or Doctors?

1. Under the NCHC contract, what % of ADOS or ADOS-informed assessment interviews are conducted by clinical psychologists, and what % by psychiatrists specialising in adult psychology?

2. Under the NCHC contract, what % of diagnoses include clinical psychologists, and what % include psychiatrists specialising in adult psychology among the multidisciplinary team reaching the clinical conclusion after the assessments have been completed?

3. Under the NCHC contract, what % of diagnoses given to date are autism? Please provide %s for other diagnoses, for example social anxiety ADHD, OCD and so on.

4. Under the NCHC contract, the Owl Centre offers six post-diagnostic group support sessions to patients receiving a positive autism diagnosis. Are the sessions offered or begun before or after development of a care plan for each individual?

5. Under the NCHC contract, what clinical specialist(s) attend the Owl Centre’s support sessions? Please give their specialism (as per the list below) saying what percentage of support sessions are attended by which specialism.

6. Under the NCHC contract, how many clients are there per group (max/min)? Are sessions online or in person? If a mix, please say what % for each to date.

7. The Owl Centre lists some 275 practitioners on its website, but nothing on the site identifies which are freelancers and which are Owl Centre directly employed staff. Please say currently how many practitioners the Owl Centre directly employs as staff and how many freelancers.

8. Of current directly employed staff please give figures for the number of:

• SALTs                                                                           Occupational therapists
• psychiatrists specialising in adult psychiatry         paediatric psychiatrists
• clinical psychologists                                                 educational psychologists,
• mental health nurses                                                integrative psychotherapists
• social workers                                                             CBT practitioners
• HCPC-regulated other therapists                            PSA-regulated play therapists

 9. What expertise does the Owl Centre have in other mental health conditions like      schizophrenia, psychosis, anorexia, bipolar and physical health conditions like diabetes, and heart  and lung conditions? For example, does it directly employ clinicians specialising wholly or largely in any of these conditions?

I am writing to you under the Freedom of Information Act 2000 to request the following information:

1.How many Trust Executives do you have within the trust?

2.A list of the Trust Executive level roles, with their banding

3.Which is the highest-earning role within the trust?

4.How many different nursing roles do you have within the trust?

5.A list of all the nursing roles, with their banding

If easier, I will accept any of the requested information in an Excel or CSV format.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.

Response

What is the Current number of patients on a waiting list for Tier 4 weight management services in your trust?

What was the number of patients on the waiting list 24 months ago?

We are currently updating data on your Trust's Maternity and Radiology (RIS) systems.

Can you please complete the fields below with what you currently hold?

Please enter 'No System Installed' or 'No department' under supplier name if your trust does not use the system or have the department:

System type - Maternity / Supplier name / System name / Date installed / Contract expiration / Notes - e.g. we are currently out to tender / Is this contract annually renewed? - Yes/No / Do you currently have plans to replace this system? - Yes/No /

System type – Radiology Information System / Supplier name / System name / Date installed / Contract expiration / Notes - e.g. we are currently out to tender / Is this contract annually renewed? - Yes/No / Do you currently have plans to replace this system? - Yes/No

System definitions:

Maternity – It is the specialist maternity system in use for maternity care.

Radiology Information System (RIS) – It is the core system for the electronic management of imaging departments. Often used in conjunction with PACS and VNAs, major functions of the RIS can include patient scheduling, resource management, examination performance tracking, reporting, results distribution, and procedure billing.

The trust is requested to provide a list of motor vehicles operated (owned or leased) and currently licensed with the Driver & Vehicle Licensing Authority (“the DVLA”). Please include the following details.

1.Vehicle Make and Model;

2.Date new or date of acquisition.

3. Name and email address of the individual responsible for fleet management. Please ensure this is provided by PDF attachment.

How many staff do you employ?/ Do you have a critical care function? / Are you actively involved in/contributing to ICS level initiatives? / How many desktop devices do you have in the Trust? / What makes & models are most used? / What is your main web browser? / How many trust mobile devices do you have? (phones/tablets) / What are the main makes and models? / As a whole, does the Trust favour Apple or Android devices? / Are employees encouraged to use their personal devices for work? / Do you use an MDM solution to manage devices? / Who is your Internet provider? / Do you have any known Wifi dead zones? / Who is your cellular provider? / Do you have known cellular coverage dead zones? / Do you use pagers/bleeps / Who is your current pager/bleep service provider? / Do you rely on commercial apps such as whatsapp to communicate internally? / Which commercial/external apps do you use? / Do you use any of the following supplier’s services: Careflow Connect, Hospify, Vocera, Ascom, Multitone, Netcall? / Do you use any software to manage tasks at night? If yes, what software do you use? / If not, how do you manage your tasks at night (word of mouth, whiteboard etc)? / Which roles are responsible for managing the workload at night? / Which authentication protocol(s) do you use (ie. SAML, O Auth 2, OIDC)? / What PAS/EPR system do you use? / Do you have APIs to integrate with the PAS/EPR? / Do you use Business Intelligence software? If so, what? / Do you raise alerts/send emails triggered by data? If yes, please provide any examples you can. / Do you have other mechanisms to raise an alert/alarm other than a bleep? If yes, please specify examples

Due to the new guidelines/laws being enforced on all NHS, apparently regardless of position held within the trust, please accept this request for information under the freedom of information act.

1, Please confirm the categories of, and numbers, of staff, if any, that do not perform CQC Regulated Activities. ie Chief Executive, Managers, HR Staff, Medical Secretaries, IT Staff, etc and the numbers falling into each group 

2, Please confirm the categories of, and numbers, of staff, if any, that will not be required to be vaccinated under the Government Guidelines or Laws. ie Chief Executive, Managers, HR Staff, Medical Secretaries, IT Staff, etc and the numbers falling into each group

3, What provision, if any, is there for these staff to be given a safe working environment outside of a hospital setting, that would be afforded to them under Health & Safety Laws? ie Is there a satellite office/building where members of staff that do not have or require direct contact with patients or careers, and are staff being given the option to work in such buildings? Alternatively is there provision for these staff to work from home (as may have happened during periods of staff isolation)?

4, Please confirm the categories of, and numbers, of staff, including clinical and frontline, if any, that have been identified as not “fully vaccinated”. ie Chief Executive, Managers, HR Staff, Medical Secretaries, IT Staff, Receptionists, Consultants, Porters, etc and the numbers falling into each group.

5, Please confirm the categories of, and numbers, of staff, if any, that fall into the numbers identified in question 1 and 2 above, that have been told they might be required to be “fully vaccinated” prior to 1st April 2022.

6, Is any provision, as outlined in question 3 being offered to staff identified in question 5? Please confirm the categories of, and numbers, of staff, if any, that have been offered a safe working environment.

7, Are any staff already working within areas, as outlined in question 3, and what is their current vaccine status. Are any of these staff being told they might be required to be “fully vaccinated”? Please confirm the categories of, and numbers, of staff, if any, in respect to both parts of this question.

8, As it appears that all non clinical staff are being asked to get vaccinated or leave with absolutely no compensation or redundancy package. Please could you confirm this is being extended to all staff from the chief executive down to the cleaners and the exact same package will be received by all. 

9, Please provide a list of all remuneration packages and bonus schemes paid out over the past 4 years to all non clinical staff and any agreed packages that will not be affected if they leave rather than taking up a vaccine.

10, Please provide a list of roles within the trust and their remuneration for any position not required to be “fully vaccinated”.

11, Please provide details of all redundancy packages, including Golden Handshakes awarded to all non clinical staff who have left in the past 4 years.

12, Please confirm the volume of Midazolam used within the trust, broken down into the amount per month since January 2017.

13, Please confirm the number of deaths at the trust, from all causes, broken down into the amount per month since January 2017.

14, Please confirm the number of deaths at the trust, from all causes, where Midazolam was administered within 7 days prior to death, broken down into the amount per month since January 2017.

15, Please confirm the number of deaths at the trust, directly attributed to Covid19, broken down into the amount per month since January 2020.

16, Please confirm the number of deaths at the trust, directly attributed to Covid19, where Midazolam was administered within 7 days prior to death, broken down into the amount per month since January 2020.

17, Please provide evidence to show all Covid19 Vaccines have an Absolute Risk or Response Difference (ARD) of greater than 2% Efficacy in prevention of death.

18, Please provide all ARD Efficacy Rates for all vaccines.

19, Please provide a list of all ingredients / components of all vaccines.

20, Please provide a list of all known side effects from all vaccines.

21, Please provide the number of reported incidences of side effects within your trust area and nationally broken down into months.

22, Please provide the number of diagnoses corresponding to the list of known side effects, whether caused by a vaccine or not, broken down into months from January 2018 both within your trust area and nationally and their vaccine status, and whether it has been reported on the Yellow Card System for reporting adverse reactions.

23, Please could you explain your recruitment process for any replacement staff. Will they be found and recruited from the general UK population, excluding any legal or illegal immigrants or asylum seekers who have entered the country in the past 2 years, and confirm that they will all be required to meet a minimum standard of written and spoken English equivalent to the national standard that would be achieved by a school leaver to obtain a pass mark in the subject as well as a proven track record or relevant skills within the area they are being employed, that the overall demographic of the staff will not change, and that all will be required to have a minimum of 2 vaccine shots prior to employment and before remuneration starts, and any incentive packages being offered including reduced cost of, or free, accommodation or support packages.

24, How confident does the Trust feel about enforcing unlawful legislation that goes against Public Health (Control of Disease) Act 1984: Section 45e, International Human Rights Laws, and the Nuremberg Code? And in light of the Criminal Investigation being conducted by the Metropolitan Police CID (Hammersmith), Case Number 6029679/21, into vaccine adverse reactions and deaths caused, do you not feel it would be better to postpone the mandatory vaccination until after the inevitable court case, or at least until the nationwide investigation is complete?

25, Will the Trust be financially liable for compensation claims, from staff, who have been (unlawfully) forcibly coerced into taking a drug that is still on trial and with no long-term studies into Efficacy or Safety (especially considering question 20), for life changing disabilities inflicted by the vaccine or even death, especially as the government seems to have (unlawfully) exempted itself and the pharmaceutical companies producing the vaccine from any financial obligations to compensate victims?

26, Are the Trust prepared for countless legal actions, on the grounds of the points raised in question 24 & 25, for Constructive Dismissal and how much has the trust set aside for damages, personal compensation, and legal fees for each of the points raised in question 24, 25, & 26?

27, Will the Trust continue to conduct Lateral Flow Tests, PCRs, and Lamp Tests, that not only don't appear to confirm an infection, infectiousness, or even the existence of Covid19?

28, Will the Trust continue to enforce Medical Apartheid to patients (and staff) that are not willing to submit to medical testing (as mentioned in question 27) that is against their Human Rights and in contradiction to the Nuremberg Code, or (unlawfully) enforced vaccinations before medical procedures (or working) which is against the Nuremberg Code (& 45e as mentioned in question 24)?

Could you confirm if the Trust use or have purchased Microsoft Power BI?

If not what other reporting system does the Trust use?

This enquiry is about your possible contact with a private health company called the Owl Centre.

1. Please identify the name of your NHS Trust.
2. Does your Trust now, or has it since start-2011, used the Owl Centre to provide any health service(s)?
3. If this Trust does, or did, when did the contract start and when did it finish, or does it remain current?
4. If it does/did, what service did the Owl Centre provide – for example speech and language therapy, ADHD or autism diagnosis or support. Please say which condition, disorder or illness and whether to assess, diagnose/screen, or treat/support.
5. Please provide any information available about the contract, for example (but not limited to) how many assessments or treatments they should provide per month/year.
6. At the time the contract was signed with the Owl Centre, and also at the time the contract started, was the Owl Centre registered with the CQC?
7. If so, did the registration cover the service they were providing for the Trust?

This is an information request relating to rainbow themed crossings at hospitals within the NHS Trust.

Please include the information for each of the following periods; 2018-19, 2019-20, 2020-21:

• Total expenditure on rainbow crossings at hospitals within the trust’s remit
• A full list of rainbow crossings at all hospitals added/built during this period

1. Please can you provide the most recent data available that details the total number of urological cancer referrals in 2021 
2. Please can you provide data showing the total number of urological cancer referrals in England in 2020 
3. Please can you provide data showing the total number of urological cancer referrals in England in 2019 
4. Please can you provide data showing the total number of urological cancer referrals in England in 2018 
5. Please can you provide data showing the total number of urological cancer referrals in England in 2017 

I would like to please request the following information with regards to notifiable diseases:

Can you please provide the incidence of  Vancomycin-resistant Enterococci (VRE) in your trust over the previous 12 months?

With regard to Overseas Visitors (as defined in the NHS Data Dictionary)

• What is the name and email address of the person who undertakes the duties of Overseas Visitors Manager?
• What is the name, position and email address of the Senior Responsible Officer (usually at Exec level) for Overseas Visitors?
• Does your Trust have a steering group which oversees Overseas Visitors Functions?
• What is the name of your ICS Integrated Care System (if you have an email contact for the chair please can you provide that)

We are currently updating data on your trust’s Patient Portal / Patient Access Portal systems.

Can you please complete the fields below with what you currently hold?

Please enter 'No System Installed' under supplier name if your trust does not use the system:

• The name of the company your Trust is contracted to for the supply of monofocal intraocular lenses (IOLs)
• The predominant model of IOL your Trust procures through the contract 
• The volume (number) of monofocal IOLs your Trust has agreed to procure per year through the current contract 
• Actual volumes of monofocal IOLs your Trust inserted per year since 2019 
• The date your contract expires with your current monofocal IOL provider