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Annual Report 2019-20

Welcome to the 2019-20 Annual Report from the Norfolk Community Health and Care Trust.

In 2020 we celebrated a significant birthday: we’ve been looking after you locally for the past ten years. We have come such a long way in this time, and we wouldn’t be the outstanding NHS we are today without our amazing staff and teams.

The purpose of our Annual Report is to explore how we’ve done in 2019-20, and how we can improve things for our patients and staff in the future.

To see an overview of our success stories and some headline figures, check out our interactive Annual Summary.

For more detail, you can read our Annual Report and Quality Account. This includes our financial statements from 2019-20.

The reporting period for our Annual Report preceded the COVID-19 pandemic by a small margin, so you won’t see it mentioned in this year’s report. However, it is important to acknowledge the major impact on it has had our staff and the services we deliver.

interactive annual summary image

Reports in full