• We Care - Header1

    We Care

    Who we are and what makes us who we are is important. We want to celebrate our people and the cultural diversity that makes us a community trust. We bring this work together under the unifying banner of We Care.

  • We Care - Header2

    We Care

    Who we are and what makes us who are is important. We want to celebrate our people and the cultural diversity that makes us a community trust. We bring this work together under the unifying banner of We Care.

  • We Care

    Who we are and what makes us who are is important. We want to celebrate our people and the cultural diversity that makes us a community trust. We bring this work together under the unifying banner of We Care.

At NCH&C, we seek to improve the quality of people’s lives, in their homes and community by providing the best in integrated health and social care. We aim to do that by offering care that is compassionate and personal, recognising and responding to individual needs and circumstances. We recognise the importance of inclusion, equality, and diversity as factors in the delivery of high-quality patient care, staff retention and improving engagement levels and staff experience across the organisation.

We work together with the public and our patients to overcome barriers to delivering good care. As an employer, we give our staff equal opportunities and value our workforce's diversity.

 

How we're creating a We Care culture

Our Equality, Diversity & Inclusion Advisor

To support our commitment to promoting equality, diversity and inclusion, NCH&C has appointed a dedicated Equality, Diversity & Inclusion Advisor to lead and oversee our work in this area.

Since joining the trust in 2021, Mercy Kaggwa has been central to the work programme that seeks to eliminate inequalities and influence and embed inclusion within our organisation, engaging with NCH&C staff to develop a range of equality, diversity and inclusion-related initiatives and projects.

 

EDI newsletter

Created by Mercy, and with contributions from staff from across the trust, this bi-annual publication supports personal development and cultural understanding of how a diverse community can positively impact our lives. Equality, Diversity and Me is brimming with articles, discussions and stories from colleagues and spotlights on various inclusion initiatives across NCH&C.

Equality Diversity and Me 01 - April 2022

Equality Diversity and Me 02 - September 2022

Equality Diversity and Me 03 - March 2023

Equality Diversity and Me 04 September 2023

 

We Care Documents

We Care Staff Network virtual library 2023

This Virtual Library has been created to support the emerging developing culture across Norfolk Community Health and Care.
 

We Care Cultural Awareness Glossary and Calendar 2024

This document details the variety of religions, faiths and beliefs recognised within our community and a comprehensive list of the festivals and celebrations acknowledged.
 

We Care Glossary of Inclusive Terminology 2025

This inclusion glossary has been created to support the emerging developing culture across Norfolk Community Health and Care.
 

We Care about LGBTQ+ recognition days

This document outlines the LGBTQ+ Recognition Days and has been created to support the emerging developing culture across NCH&C
 

We Care glossary of inclusive LGBTQ+ terminology 2023

This inclusion glossary has been created to support the emerging developing culture across Norfolk Community Health and Care.

We Care Reasonable Adjustment Resource

Although launched during Neurodiversity Celebration Week in March 2023, this Reasonable Adjustment Resource is not limited to those needing support due to disability or neurodiversity, but also due to cultural practices such as recognising and practising religious faith at work and requesting support as a breastfeeding parent at work. This resource has been primarily created to support our wellbeing at work and to support the development of an inclusive We Care Culture that understands that we all need support at some point, enabling a culture of open communication and compassion.

The We Care Gender Identity Glossary reflects our commitment to learning about the LGBTQ+ community and promoting acceptance of self-identity.

 

Find out more about our We Care culture

Supporting Carers

Carers Friendly Tick Award

The trust recently put in an application for a Carer Friendly Tick Award: Employers. We are delighted to announce that our application was assessed by a panel of carers and considered successful. Assessors were impressed that we have appointed a Board Lead for Carers, and by the detail and effort we have put into our carers’ statement, to ensure carers know how to access support internally. The panel said “this policy clearly shows the value and respect in which Carers on the staff are held.” A huge thank you to EDI advisor Mercy Kaggwa for all the effort she put into the application, it’s a fantastic achievement for the trust to be recognised with this award.

Carers tick award logo

 

Caring Together 

More than three in five of us will become unpaid carers in our lifetime. This means we will look after a family member, partner or friend who is disabled, has a long-term illness or is frail due to age.

Local charity Caring Together has produced a short film about what it means to be an unpaid carer. It’s only eight minutes long and may help you, a colleague or a friend.

You can watch the film here or at www.caringtogether.org/are-you-an-unpaid-carer/

There’s lots more information at caringtogether.org

Caring together video screenshot