At NCH&C, we seek to improve the quality of people’s lives, in their homes and community by providing the best in integrated health and social care. We aim to do that by offering care that is compassionate and personal, recognising and responding to individual needs and circumstances. We recognise the importance of inclusion, equality, and diversity as factors in the delivery of high-quality patient care, staff retention and improving engagement levels and staff experience across the organisation.
We work together with the public and our patients to overcome barriers to delivering good care. As an employer, we give our staff equal opportunities and value our workforce's diversity.
How we're creating a We Care culture
Our Equality, Diversity & Inclusion Advisor
To support our commitment to promoting equality, diversity and inclusion, NCH&C has appointed a dedicated Equality, Diversity & Inclusion Advisor to lead and oversee our work in this area.
Since joining the trust in 2021, Mercy Kaggwa has been central to the work programme that seeks to eliminate inequalities and influence and embed inclusion within our organisation, engaging with NCH&C staff to develop a range of equality, diversity and inclusion-related initiatives and projects.
EDI newsletter
Created by Mercy, and with contributions from staff from across the trust, this bi-annual publication supports personal development and cultural understanding of how a diverse community can positively impact our lives. Equality, Diversity and Me is brimming with articles, discussions and stories from colleagues and spotlights on various inclusion initiatives across NCH&C.
Equality Diversity and Me 01 - April 2022
Equality Diversity and Me 02 - September 2022
Equality Diversity and Me 03 - March 2023
We Care Documents
We Care Staff Network virtual library 2023
This Virtual Library has been created to support the emerging developing culture across Norfolk Community Health and Care.
We Care cultural awareness glossary
This document details the variety of religions, faiths and beliefs recognised within our community and a comprehensive list of the festivals and celebrations acknowledged.
We Care glossary of inclusive terminology 2023
This inclusion glossary has been created to support the emerging developing culture across Norfolk Community Health and Care.
We Care about LGBTQ+ recognition days
This document outlines the LGBTQ+ Recognition Days and has been created to support the emerging developing culture across NCH&C
We Care glossary of inclusive LGBTQ+ terminology 2023
This inclusion glossary has been created to support the emerging developing culture across Norfolk Community Health and Care.
You can download a calendar highlighting recognition dates in the year including Ask the CEO specials, religious holidays and Pride. A handy way to remember the key dates important to you and your colleagues.
We Care reasonable adjustment resource 2023
Although launched during Neurodiversity Celebration Week in March 2023, this Reasonable Adjustment Resource is not limited to those needing support due to disability or neurodiversity, but also due to cultural practices such as recognising and practising religious faith at work and requesting support as a breastfeeding parent at work. This resource has been primarily created to support our wellbeing at work and to support the development of an inclusive We Care Culture that understands that we all need support at some point, enabling a culture of open communication and compassion.
