Our service

The service provides short periods of 24-hour care to patients in their own homes to avoid unnecessary admissions to hospital and where appropriate to facilitate early discharge from hospital.

Interpretation and translation services can be arranged by staff, for users of this service.


Who we care for

Adults 18 and over.



Referral is via Health and Social Care Professionals.

Referrer needs to contact Single Point of Referral on 01603 518444 to be logged on SystmOne.


Help with health costs

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS). Find out more about the HTCS.


How to have your say

A guide for friends and family carers about ways to help us improve the experience of receiving care from our Service.
How to have your say leaflet