Our service

This service provides assessment and support to help heart failure patients manage their long-term condition.

The service also provides monitoring during the treatment phase and follow-up thereafter by telephone or home visit.


Who we care for

Heart failure patients.



Referral by health professional. Referrals are taken from primary and secondary care. Patients known to the service can self-refer following discharge from the service.

Please visit Knowledge Anglia for more information:

Heart Failure Nurse - Southern Norfolk

Heart Failure Service - West Norfolk


While you are waiting for an appointment

If you feel that your condition is worsening while you are waiting to be contacted, please speak to your GP to expedite your referral.


Help with health costs

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS). Find out more about the HTCS.


How to have your say

A guide for friends and family carers about ways to help us improve the experience of receiving care from our Service.
How to have your say leaflet