Our service

The Community Specialist Palliative Care Team provide home visits and outpatient appointments following referral for patients with complex palliative care needs.

Patients may have input from a range of professionals within the multidisciplinary team including: specialist nurses, doctors, psychological and other therapists.

Who we care for

18 and over.


If you are a health and social care professional seeking telephone advice about referrals and requests for admission, please dial 0330 158 8011 and select option 1 (advice for health and social care professionals).


The Priscilla Bacon Centre for Specialist Palliative Care Services

Colman Hospital, Unthank Road, Norwich, Norfolk, NR2 2PJ

Tel: 01603 255720

Opening Hours: The team works Monday to Friday, 9:00am - 5:00pm but outside these hours healthcare professionals have access to a 24/7 telephone advice service.

Specialist Palliative Care Telephone Advice Service

The Norfolk Community Health and Care Specialist Palliative Care Team provide a telephone service for anyone requiring palliative care advice or support. This service operates 24 hours a day, 365 days a year and can be used by patients as well as carers, friends or family members. You do not need a referral to the Community Specialist Palliative Care team to access the telephone advice service.

To contact the service please dial 0330 158 8011 and select option 2 (advice for patients, family and carers).

View the Palliative Care 24/7 Advice Line privacy notice


Community Specialist Palliative Care Team leaflet

Intravenous Iron Therapy

Useful links


Dying Matters