Our service

This service helps patients over the age of 18, who have diabetes and may need specialist help with their diabetes. Patients can be seen at different places across West Norfolk or at home.

We offer diabetes education sessions for people newly diagnosed with type 2 diabetes are offered at different venues throughout West Norfolk. 


Who we care for

All patients over the age of 18 with diabetes, who need specialist care, can be seen in clinic, at home or at community clinic bases.



All patients newly diagnosed with type 2 diabetes will be referred to this programme by their GP surgery. Also, any person living with type 2 diabetes and would like an update on diabetes can self-refer to attend these sessions by contacting the team via diabeteseducation@nchc.nhs.uk


While you are waiting for an appointment

The following resources include useful advice for patients that are waiting to be seen by our service:

Diabetes UK

Active Norfolk

Ask Lily



Tel: 01553 668778

Email: communitydiabetesteam@nchc.nhs.uk


Help with health costs

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS). Find out more about the HTCS.


How to have your say

A guide for friends and family carers about ways to help us improve the experience of receiving care from our Service.
How to have your say leaflet